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Forums » User Groups » Companies beginning with S » Speed Factory » After 4 years with SF, it's time to go to AT&T!
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« For those considering certified mail  
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MIKEY G

 After 4 years with SF, it's time to go to AT&T!

SF is now too costly & unreliable. This most recent outage has finally forced me to go to AT&T...

Peace out!

Ataru

join:2008-04-13
Smyrna, GA
I'm not sure why you feel forced to commit seppuku and go with AT&T. There are several good alternatives to SF available.


amazedurchoice

@myvzw.com

reply to MIKEY G
I have to agree with Ataru. Speed Factory let me down so I am going to switch to a vendor who really sux ??? Blocked ports, only one static ip, if that, Monitoring the heck out of your activities, looking upon their customers as peasant scum, tech support that knows nothing and cannot communicate in standard english,... WOW, you sure improved your lot.

There were several good vendors mentioned on the forum. I went with one of them, and it has worked out quite well. And I don't have to deal with any of the negatives listed above.


AtlGeek

@autonoc.com

reply to MIKEY G
AT&T, LOL ... enjoy having your traffic sniffed and getting screwed over in billing

»www.AtlanticNexus.com

- The best support I've had from a telecom provider to date.
- They helped my Dad configure his Linksys wireless router so I didn't have to (they really didn't need to do this).
- They did a bunch of custom stuff for me.
- They gave me more than what I ordered for the same price.
- They drop-shipped (had an employee drop off) a modem to my address on a Sunday.
- They have the best prices in the market.

What more do you want?

bigclaw

join:2002-12-05
Atlanta, GA

Well, I'm actually thinking about jumping to AT&T too. You can LOL at my idea too, but everybody has his or her reasoning.

Here's a relevant copy of my post in another thread:

Speed Factory had been pretty good for me until this past weekend. Unfortunately, if there is a decline in customer service/support, this pattern is not at all uncommon among once-successful small businesses. Many of them start out to be exemplary, only to deteriorate later on because of M&A or owner losing interest and motivation.

This is the price we pay for going with smaller players. I see a lot of people jumping ship and praising their new ISPs such as Atlantic Nexus. As far as I know, Speed Factory was the Atlantic Nexus of yesterday. What guarantee do I have that Atlantic Nexus (and the like) won't be the Speed Factory of tomorrow? (Sorry I'm not trying to bash Atlantic Nexus in any way.)

That's why I've been thinking about jumping to "evil" BellSouth. Nowadays I see a residential Internet connection as largely a commodity. When's the last time I needed tech support anyway? As a residential customer with considerable technical expertise, I don't use my ISP's DNS, e-mail, or web hosting. All I need is a connection and a player that won't go belly up in a faction of a second.

Just my $0.02. Others certainly may not share my pattern of Internet usage.


amazedurchoice

@myvzw.com

bigclaw,

It isn't the tech support, it is the port blocking and eavesdropping that bothers me. Now I am not naive enough to believe that some sort of eavesdropping may be going on everywhere, but port blocking is a deal killer for me.

I'd like to have the additional speed att offers (they withhold it from vendors like atnex and sf by claiming it is "experimental" - ha!) but I run servers and I'm not interested in dealing with port blocking.

da3dAlus

join:2002-12-18
Duluth, GA
·Speed Factory

reply to MIKEY G
Here is yet another reason why I will never trust AT&T, and why I'm once again glad that I stuck with a "little guy" for my connection. The little guys are less likely to have the budget (or want the ill press) of mucking around with their customers' connections...

»yro.slashdot.org/article.pl?sid=···/0419234
Forums » User Groups » Companies beginning with S » Speed Factory« For those considering certified mail  


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