republican-creole
Search:  

 
theme to black backgroundlet page decide theme
HomeFind ServiceReviewsJob BoardISP NewsFAQsForumsToolsDatabaseAbout 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » US Cable Support » Road Runner » National Helpdesk's Outsourcing
Search Topic:
 Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Links: ·Web page ·Network Status ·RR FORUM FAQ ·Cable Users FAQ ·Tweaks ·Broadband Modem
[TWC] Weird traffic shaping »
« [NEWS] Another Look At Verizon's NYC Deal  
AuthorAll Replies

Weatherlover
Premium
join:2003-08-09
Costa Mesa, CA
·RoadRunner Cable

reply to hXc Chris
Re: National Helpdesk's Outsourcing

That would make sense, as I spoke with a help desk person about an hour ago with some Asian (sounded more Indian though) accent. Very hard to understand.

Why not keep them in the US and Canada???
to forum · permalink · · 2008-04-17 17:24:22 · Reply to this


netsplit

@spcsdns.net		 Some Socal Customer Service has moved to Costa Rica recently.
to forum · permalink · 2008-04-17 17:33:11 · Reply to this


caural

@rr.com		reply to Weatherlover
For the same reason people outsource other jobs and use child labour - it's cheaper.
to forum · permalink · 2008-04-17 17:58:23 · Reply to this
Forums » US Cable Support » Road Runner[TWC] Weird traffic shaping »
« [NEWS] Another Look At Verizon's NYC Deal  

Saturday, 11-Oct 04:18:26 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 9 years online! © 1999-2008 dslreports.com.republican-creole
page compression OFF
Most commented news this week
· [140] It's Cable TV Rate Hike Season
· [96] Wholesale Bandwidth Prices Still Dropping
· [95] Is Comcast Cooking Up a 22Mbps/5Mbps Tier?
· [95] Symmetrical FiOS No Longer Qualifies For Bundle Discounts
· [84] Time Warner's Ugly Feud With LIN TV
· [77] Half Of New iPhone Owners Came From Verizon
· [70] Supreme Court TiVo/Echostar Ruling
· [70] Microsoft: U.S. Broadband Policy 'Total Failure'
· [66] Verizon Unveils Blackberry Storm
· [64] XOHM Online In Additional Launch Markets
Most people now reading
· Extreme HD and Essentials [Verizon FIOS TV]
· Where did the money go? [General Questions]
· [Connectivity] Neighbor using MY router to connect to Internet? [Comcast HSI]
· Heads up; Usenet, "Rarpassgen.exe" virus [TekSavvy]
· Homeowner Says Cable Mistake Filled Kitchen With Raw Sewage [Comcast Cable TV]
· Safty Question about K & T wiring. Very worried... [Home Repair & Improvement]
· [Rant] People who say Not voting for Barack because he's Black. [Rants, Raves, & Praise]
· IMG 1.6 Build 06.89 Released [Verizon FIOS TV]
· Tomato/MLPPP v2 FINAL released! [TekSavvy]