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uniqs
419

unit2
@anthro.utoronto.ca

unit2

Anon

Downtime Compensation

Hi all,

I have been using Acanac DSL for a number of months now with minimal problems...I am pretty satisfied. However, for the last 48 hours or so I have been unable to get a DSL connection and it looks like it isn't going to be fixed for a few more days at least, probably due to Bell.

Either way, I'm without the service I'm paying for, and it is of course a huge hassle besides. Does anyone know what the deal is with Acanac regarding extended downtime rebates?

Canaca
Premium Member
join:2007-03-05
Mississauga, ON

Canaca

Premium Member

Please just email our billing department and they will be more than happy to assist you. If you have any other questions please let me know.

Best Regards,
Paul
»www.acanac.ca