GeekNJ
Premium
join:2000-09-23
Waldwick, NJ
| reply to birdfeedr
Re: Local channel converter limited to 2-49
Sounds like the box might just be passing the signal through and not decoding it. Obviously, if it's just passing through, the box isn't doing anything and you're getting 2-49 as if the cable is hooked directly to the TV.
Triple check the cable from the wall is going to the input of the converter and the output to the TV. 
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birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
 ·Verizon FIOS
1 edit | said by GeekNJ  :Sounds like the box might just be passing the signal through and not decoding it. Except I have to use the remote to select channels because the TV is set to reception on channel 3.
Just in case, I connected via component video, and have to select my TV's channel 91 for AV input. Same results.
I am in the process of asking for a reboot of the STB, but will get that through an agent, rather than the auto-bot.
Currently, so I can eliminate everything except the box, I have coax coming out to a splitter, the output of which goes to the STB and the DCT. RF from STB and AV from DCT feeds the TV. In previous trials, I have swapped one box for the other with the same results, so I don't think the signal strength is a factor. With or without the splitter.
The router log showed evidence of my changing things out, so I wired everything up, and rebooted the router as well.
Will post this afternoon my results. Duty calls now, will play later.
Thanks for your suggestions.
Added: In the past, before triple play, my account did have local channels only provisioned. This may be a hold over from previous.
Also, is the DCT supposed to show up as a device in the Actiontec Connections? Right now, only the QP-2500 is visible, including in the MoCA Diagnostics page. |
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braclark
join:2006-09-01
Rowley, MA
| When I first plugged my boxes in I got the same thing as you, I could only get the channels under 100 and there was no channel or time indicator on screen. Shortly after I completed the online activation and the boxes rebooted a couple time, I had everything I subscribe to and also got an on screen display of channel number, time, and a Verizon logo.
Do you have the on screen display? |
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birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS
| said by braclark :Do you have the on screen display? Yes, but not observed until this morning. I think I tried pushing the Menu button yesterday but had no response. |
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