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Forums » US Telco Support » AT&T » AT&T West » [Modem] Speedstream 5360 seems to be dropping connection
 
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[Speed Problem] 1.5mbps capped to 768kbps by Router? »
« [Line Problem] Sporratic connection with PRO Package  
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wasabi077

join:2002-06-12

 [Modem] Speedstream 5360 seems to be dropping connection

The last couple of weeks my speedstream 5360 has been dropping the connection at night when the internet is on ilde and restarting the modem was the only fix. Its has became really fustrating, especially after talking to SBC tech who says they wouldn't replace the modem due to being past the warentee. I'm currently borrowing an extra modem a friend of mines had, and it is a speedstream 5100 which is working fine. My questions are, what modem would be a good replacement for the SS 5360 ? What is at&t yahoo's current modem they are sending out now these days? Where's the best and cheapest place to purchase for this modem?

btw i have a router, so i don't need a modem with routing capabilities.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

The very best modem for good line stats and diagnostic capabilities and download throughput when you are uploading is the 4100b. AT&T doesn't issue this modem any longer because Siemens has exited the modem business. Nokia is handling the Speedstream modems now.

You can buy the 4100b still at some Best Buy stores in CA for $70 as an DSL starter kit. Hurry though because they are packing them up and sending them somewhere. Most Best Buy stores around the country now show as out of stock in this modem.

4100b's are available on eBay, but most are listed as 4100 modems.

The basic modem that AT&T is issuing now is the Motorola 2210. It does okay handling DSL connections. It has some diagnostics, but not all that the 4100b has. It even has a couple of stats that the 4100b doesn't have. It basically will be no better than your 5360 on download throughput when you are uploading: »ACK Prioritization: a 4100/4100b vs. 5360 shootout AT&T sells this modem in their online store for $49.

I guess this is an adequate modem. Motorola might know cable modems, but I don't think they are experts at DSL. Some of these 2210 modems have been reported to overheat.


afriend

@sbc.com
reply to wasabi077
Get a new modem, those are dropping like flies... yours has probably been having trouble for months.

Good luck

wasabi077

join:2002-06-12

reply to wasabi077
So I placed a bid on eBay for a 4100b, and the modem came today. However, the modem says 4100 instead of the 4100b which I wanted and was stated on the listing (eBay). I was wondering how big is the difference between the 4100b and 4100? Should I return the item or just keep it?

Just want to thank "d_l" and "afriend" for the responses.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to wasabi077
The 4100 is a good modem. Does it work properly on your line?

The only reason to get a 4100b is to squeeze out the last little bit of performance in the chipset. If you had a speed plan that was running at the ragged edge of stability, then the 4100b would be the modem you should have.

Are you planning to upgrade to faster speeds that would barely be possible on your loop? If you aren't, then the 4100 modem is fine for you. The 4100 and 4100b would give equal performance if your loop is well within the distance qualification limits for your speed plan.

You might post the stats from the middle table on this page in the modem: »192.168.0.1/statistics.htm

public

join:2002-01-19
Santa Clara, CA

reply to wasabi077
said by wasabi077 See Profile :

I was wondering how big is the difference between the 4100b and 4100?
The 4100b has adsl2+ compliant chipset, the 4100 has only adsl g.dmt compliance.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
Unless AT&T ever offers adsl2+ to those of us not in the southeast region, that difference is a rather moot point, but yes it is a difference.

The 4100b might be usable for ADSL2+ when Sonic gets their ADSL2+ DSLAMs running.

wasabi077

join:2002-06-12

reply to wasabi077
Actually I haven't tested out the modem. I wanted to contact the seller before opening up the package that contains the modem. Right now I running on AT&T Pro DSL 3.0MBps. I don't think i'll be upgrading any time soon. The next package is the Elite DSL which is 6.0MBps.

Sorry i'm not sure what you ment by loop and how do I to find out? Are you talking about the 24mb?


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to wasabi077
Yeah. By loop, I meant your phone line. ADSL2+ can get up to 24 mbps speeds.

If you haven't opened the package, how do you know that it isn't a 4100b? None of the AT&T Yahoo modem packages say 4100b on them. They will say Speedstream 4101 on the bar code label. The modem itself has a 4100b label on the bottom.

wasabi077

join:2002-06-12


edit:
May 7th, @02:33AM

reply to wasabi077
The box I got from ebay wasn't an AT&T package, it was just a speedstream 4100 modem and power cord. Well I had open the box, in the box is the modem sealed in a clear plastic bag. Says 4100 not 4100b on the bottom side label. Part Number 060-D141-A39. So I'm guessing since i'm only gettin 3mb download max, it'll be no different if it was 4100 or 4100b?


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to wasabi077
Oh, I understand about the packaging.

That is probably a safe assumption. If your 5360 could handle the Pro line without problems before it began to die, then the 4100 or 4100b would too. Either modem will give you faster downloads while you are uploading though.

It is a shame about the eBay seller misrepresenting the modem on the auction though. That is deceitful. The seller obviously knew that the 4100b modem was more desirable. From my searches there at eBay, it seems either that 4100b modems are scarce or most sellers aren't aware that they should advertise a 4100b as such if they have that version to sell.
Forums » US Telco Support » AT&T » AT&T West[Speed Problem] 1.5mbps capped to 768kbps by Router? »
« [Line Problem] Sporratic connection with PRO Package  

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