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Forums » US Cable Support » Comcast » Comcast HSI » New Arris tm502g modem slowing internet to a crawl.
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Blast! Tier Availability in Michigan »
« [CDV] two specific CDV feature questions  
Plasma99

join:2008-04-20
Eugene, OR

Re: New Arris tm502g modem slowing internet to a crawl.

I have no problems with the phone part of it. The modem is just 4x slower than my old one and I was asking on here whether anyone else had that problem. What sort of problems would anyone ever have installing this thing? You just plug it in.
permalink · 2008-04-22 20:59:29 · Reply to this

MadMANN
Premium
join:2005-08-19
·Comcast

Re: New Arris tm502g modem slowing internet to a crawl.

said by Plasma99 See Profile :

I have no problems with the phone part of it. The modem is just 4x slower than my old one and I was asking on here whether anyone else had that problem. What sort of problems would anyone ever have installing this thing? You just plug it in.
Wow, you just solved 2/3 of my stress in life. I had no idea you could just plug it in and it would work. Damn, I've been working too hard.

Being serious, but just messin. . .

Anyway, In my area to be honest, I have found the MTAs to be a bit quicker than the Motos. We use the same 502 model as you have. Could you post the signal levels, please?
permalink · 2008-04-24 21:15:10 · Print · Reply to this
Plasma99

join:2008-04-20
Eugene, OR

Re: New Arris tm502g modem slowing internet to a crawl.

How do I post the signal levels? Is this what you mean?

Downstream
Freq/Power: 567.000 MHz 3 dBmV
Signal to Noise Ratio: 36 dB
Modulation: QAM256
Upstream
Freq/Power: 30.000 MHz 31 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16

Status
System Uptime: 8 days 18h:16m:18s
Computers Detected: 1
CM Status: Telephony-AC Power Iso OFF Reg Complete
Time and Date: FRI APR 25 13:07:58 2008
permalink · 2008-04-25 17:09:06 · Print · Reply to this
Forums » US Cable Support » Comcast » Comcast HSIBlast! Tier Availability in Michigan »
« [CDV] two specific CDV feature questions  

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