rjackal
R.I.P Colin McRae 1968-2007
Premium
join:2002-07-09
Plymouth, MI
clubs:
 ·WOW Internet and C..
| reply to tc1uscg
Re: Who's using their own cable modem?
Weird.. Is it possible for cable network-side problems to cause a modem to act that wacky? I would expect if there's cable-side problems, the cable light would be out and that's it. On mine, the Power light goes out too.
Sounds like TC1's SurfBoard didn't fare any better.
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Scott Bourne’s iPhones are not insured for acts of God; God is insured for acts of Scott Bourne. |
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imrf
Premium
join:2002-06-06
Utica, MI
·WOW Internet and C..
| said by rjackal  : On mine, the Power light goes out too. My modem looses the cable light, but the thing is still online and surfs fine. I've been trying to work with WOW on this for about 2 months now, I haven't gotten anywhere. I haven't heard back from anyone there in a few weeks now.
There is something messed up on their end. Most of my issues started back when they had the power problem. But your issue is something different. |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
·Comcast
·WOW Internet and C..
 ·VoiceEclipse
edit:
April 28th, @12:17AM
| Maybe they haven't gotten back to you because they are spending more time trying to win back people who jumped ship. I've gotten 2 calls in the since March 18 (my switch date) from WOW trying to get me to come back.
I've always had a border line signal due to splitters and TV's on the system. But even after taking everything down to just the cable modem line, I was sure the problem was upstream from my modem. Maybe the Motorola was more sensitive to signal loss then the Scientific Atlantic modem I ended up using till I switched providers. Maybe WOW is "upgrading" their service..  |
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