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Forums » CLEC Support » Covad / covad.net » Can't configure router for Covad DSL
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coopzach

join:2008-04-23
Seattle, WA
·Covad Communications

Can't configure router for Covad DSL

Apologies for naivete, scanning the threads and not understanding a lot of the terminology and actions being discussed. Just wondering if someone can maybe tell me in lay terms what the heck is going on.

I have a Covad DSL modem that was configured and working with a Linksys router up until March when they changed "just the name". Technician proved to me that DSL was okay, it was router that was problem. So I bought a new router and have been unable to configure it for last 4 weeks. I've spent time with Linksys, and have followed all the directions and tried everything from auto-DHCP to static IP and back to PPPoE and still not able to connect to Internet. DSL modem and router are confirmed to be working, they just won't talk to each other.

I may be REALLY naive, but it seems like it shouldn't be this hard to configure the router - it wasn't the first time around!

I do have the circuit number, but I'm not entirely sure where I'm going wrong.

Contemplating changing ISPs as this has been so painful and I really need the speed in order to be able to work from home. DSL cabled directly to laptop won't hold a VPN connection for work.

Thanks in advance, and again, apologies for not being network-literate.



LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI

MUCH more info is needed.

-What type of service/package do you have?
-What type of "modem" do you have
-Who is your ISP (Covad.net or another Covad Partner)?
-What type of Router do you have?
--
Lightning Bolt Technologies

coopzach

join:2008-04-23
Seattle, WA
·Covad Communications

ADSL with covad.net, home user, "standard dsl plus v.07", 1 static IP, dhcp not enabled.

modem says "briteport", supposedly half-bridged, web-based config manager screen says "broadxent 8012-v1", provided by covad.

router is a linksys wrt54gs, new, firmware upgraded to 7.50, previous router was same model, but 3-4 yrs older, stopped working in early march, believe the old one had been configured for PPPoE.

thanks for replying.


NetFixer
From my cold dead hands
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·Cingular Wireless
·AT&T CallVantage
·AT&T Southeast
·Comcast


edit:
April 24th, @11:24PM

If you are doing the PPPoE on the briteport "modem", then it will be likely have a LAN IP address of 192.168.X.Y (you already know the actual IP address since you can access the web-based config). Make sure that the Linksys router uses a LAN IP address of 192.168.Z.Y because otherwise it will not route to a WAN IP address that is in the same subnet as its WAN IP address.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.

coopzach

join:2008-04-23
Seattle, WA
Yes, thanks, I did change the IP for the router.
Forums » CLEC Support » Covad / covad.net


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