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Forums » US Cable Support » Patriot Media » [HSI] Speed Increase
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Montgomery

@comcast.net
reply to shaffer001
Re: [HSI] Speed Increase

Very slow download speeds these past few days (under 1Mb). Anyone else see this in the Montgomery area?

Thanks....

splatmatic

join:2004-12-07
Hillsborough, NJ
with patmedia I got constant speeds of 10/1 but now i see anywhere from 15/2 to .00000000001/1 .. welcome to the comcastfest

V_DSL_027

join:2003-05-23
Somerville, NJ

Spoke to tech support this morning. Evidently Comcast is having issues converting over the Patmedia HSI customers. They said I am temporary on the 10/1 plan because of the
issues, and I should check back in about a week. It is noted on my account that I should be on the 15/2 plan. I'll bet they come back to me and say because of my location in Branchburg all I can get is 10/1.

icepop456

join:2002-08-27
Somerville, NJ
I just ran a speed test to nyc.speakeasy.net. I live in branchburg and got 25315 kbps down and 2004 kbps up. Seems rock solid to me.

V_DSL_027

join:2003-05-23
Somerville, NJ
Where in Branchburg are you located. I am off off Old York Road and Windy Willow Way. Still gettng 10/1.

CaptainCrypto

join:2001-04-17
Somerville, NJ
I'm on Windy Willow Way as well. My service was out for three days before they finally fixed it. I'm only getting 10/2 right now. I'm pretty frustrated with this whole Comcast nonsense...

V_DSL_027

join:2003-05-23
Somerville, NJ
I am also in WWW. I'm getting 10/1. Service has not gone out but disappointed with speed decrease. I will be calling Comcast/Patriot mid week to discuss my situation. Was told to contact sales department.

CaptainCrypto

join:2001-04-17
Somerville, NJ

No FIOS for us!

I've been keeping tabs on FIOS and it looks like the WWW neighborhood will not be getting FIOS any time soon. FIOS is installed and running across 202 (near Old York School), but not here. No idea why. Verizon couldn't give me an answer as to why they have no foreseeable plans to install it here.

The moment FIOS comes to our neighborhood, I'm on it.

CaptainCrypto

join:2001-04-17
Somerville, NJ

Hey, wait a minute...

When I test to the Parsippany site, I get around 10MB or so. When I test to the NYC site I get around 19MB or so. But the NYC site says that it can't handle more than 10MB, so what's going on? Extrapolating speed based on what it measures (i.e., if it's 8.5MB they extrapolate 17MB)...

Anyway, I'd like to see some reliable results based on real-world downloads.


Alcohol
Premium
join:2003-05-26
Neshanic Station, NJ
Most reliable would be a ftp test to »ftp://ftp1.optonline.net/test64

V_DSL_027

join:2003-05-23
Somerville, NJ

Comcast Conversion

Spoke to Comcast tech support this morning. They said there is an issue with my line and a tech needs to come to the house. Per sales dept I should be getting 15/2 for my speed but line issue is causing slow down. Have to wait until 5/6 for tech to come. I think part of the issue is I own my own modem and in the conversion they decide to set my speed to 10/1 because they did not know the MAC address. That's just my suspicion as nothing has changed as my home with the exception of Comcast changing my server (IP address).

V_DSL_027

join:2003-05-23
Somerville, NJ

Comcast tech support called me tonight. The issue was with my modem. As part of the conversion, system had two modems assigned to my account. Tech needed to update account info
with my owned modem info.




shaffer001

join:2005-04-19
Annandale, NJ
I'm very satisfied with the new speeds. I would be very unhappy if the speeds go down as the takeover settles in.



mboy
Premium
join:2001-04-13
Little Falls, NJ

Click for full size
Can't say I am going to complain (business account):
Forums » US Cable Support » Patriot Media


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