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Cisco 1801 DSL Router on Embarq »
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AuthorAll Replies

seropith
Rou
Premium
join:2002-11-12
El Paso, TX
clubs:
Embarq preference advertising

I'm not happy. I'm not happy that I have to opt out everytime I use a different browser/computer/cookies are cleared. Embarq, can you do any better than that? Per account opt out?

zach_lloyd

join:2006-04-10
Greenwood, SC
I've yet to see one ad directed at me from Embarq, and I have not opted out. Do you have an example of one so I can know what to look for?

scooper

join:2000-07-11
Youngsville, NC
reply to seropith
It might help to NOT use Embarq's DNS servers.

I use both Adblock Plus AND a LARGE HOSTS files that loops most of the worst to 127.0.0.1

seropith
Rou
Premium
join:2002-11-12
El Paso, TX
clubs:
·Embarq

reply to seropith
I have actually been informed by the Vice President, Law and Chief Privacy Officer, after I contacted the company...

EMBARQ does not currently offer preference advertising services, and thus there is no need for you to take any steps to opt out of this service. If the company determines in the future to offer such services, customers would be notified and offered a choice of whether to participate. EMBARQ takes its customers' privacy very seriously and endeavors to ensure information about our customers remains secure and anonymous.
I'm inclined to believe this, and I see no issue anymore.

ozar
Premium
join:2008-04-13
USA
·Embarq

reply to seropith
Hi, seropith

I'm not sure I understand the original post. Is this thread about the way we are directed to an advertising page when we enter a bad URL into the location bar of the web browser, or is it referring to something else?

Thanks for any clarification.
--
oz

seropith
Rou
Premium
join:2002-11-12
El Paso, TX
clubs:
Hello, I'm sorry about that...

»We demand full discloser: Invasion of privacy?

ozar
Premium
join:2008-04-13
USA
reply to seropith
Ah, now I'm with you. Thanks...
--
oz

sestrada

join:2008-01-01
·Embarq

reply to seropith
EMBARQ does not currently offer preference advertising services, and thus there is no need for you to take any steps to opt out of this service. If the company determines in the future to offer such services, customers would be notified and offered a choice of whether to participate. EMBARQ takes its customers' privacy very seriously and endeavors to ensure information about our customers remains secure and anonymous.



Embarq's privacy policy page - complete with opt-out instructions - leads one to believe this technology is already being implemented.

Perhaps one of the Embarq employees who frequent this forum can back up the no named VP's statement?

Better yet - have the VP post here.


gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Suddenlink
·Cirtex Hosting
·SUNROCKET

reply to seropith
Considering it's already in their privacy policy that they can do it, someone saying they aren't doesn't hold much water. And as far as notification goes, that too would be the notification.

I call BS, and await "official" words to the contrary.
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240


gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Suddenlink
·Cirtex Hosting
·SUNROCKET

Here is an exert from »www2.embarq.com/legal/privacy.ht···=privacy

Automatically Collected Information: We automatically receive certain types of information whenever you interact with us through our Website. For example, when you visit a www.embarq.com Website, our systems automatically collect your IP address, the type of browser you use, and the Website from which your visit originated. When you browse the wireless web or use our high-speed Internet services, our systems log the websites you visit. Similarly, our wireless communications systems know when your wireless device is turned on and approximately where it is located, what device you are using, and how you are using it.

Notice how it starts out talking about their own website, and then it goes on to mention anything you do is logged.
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240


gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Suddenlink
·Cirtex Hosting
·SUNROCKET

Here is another very interesting section:

Preference Advertising. EMBARQ may use information such as the websites you visit or online searches that you conduct to deliver or facilitate the delivery of targeted advertisements. The delivery of these advertisements will be based on anonymous surfing behavior and will not include users' names, email addresses, telephone numbers, or any other Personally Identifiable Information.

You may choose to opt out of this preference advertising service. By opting out, you will continue to receive advertisements as normal; but these advertisements will be less relevant and less useful to you. If you would like to opt out, click here.

Seems to spell it out rather clearly to me. And there is an opt-out link as well.
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240


gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Suddenlink
·Cirtex Hosting
·SUNROCKET

So more or less, they still TRACK EVERYTHING YOU DO ON THE WEB, they just claim the opt-out keeps their extra special wonderful ads from being shown...
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240

sestrada

join:2008-01-01
·Embarq

reply to gatorkram
Accoring to Broadband Reports - reponsible disclosure may result in big problems for our ISP's planned spying.

»Marketers: Opt-In Would Be 'Armageddon'

Last month somebody at Embarq went on record to say they haven't rolled out their latest invasion of privacy:

»bits.blogs.nytimes.com/2008/04/0···surfing/

At Embarq, Debra Peterson, the company spokeswoman, e-mailed this statement, saying she would entertain no further questions:

Like other companies, we are evaluating behavioral marketing tools, but we have not decided whether to move forward with them. Our Privacy Policy anticipates and alerts customers to possible future use of these tools, and offers customers the opportunity to simply and quickly opt out. EMBARQ takes its customers’ privacy very seriously and we take every precaution to ensure information about our customers remains secure and anonymous.
Our eagle-eyed sysadmin at work hasn't seen any injected ad activity yet.

But I'm near certain it's just a matter of time until we do - unless we get some laws to stop them from trashing the fourth amendmemnt.


gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
I'll never understand this. Don't advertisers know we hate ads in the first place? I mean, hello?
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240

sestrada

join:2008-01-01
·Embarq


edit:
May 4th, @05:40PM

reply to sestrada
Hello Embarq,

Regarding this blurb in The Register April 10, 2008

»www.theregister.co.uk/2008/04/10···rgeting/

Multiple American ISPs are sharing customer data with outside firms that deal in so-called behavioral ad targeting, and according to one of these firms, the Silicon Valley-based NebuAd, roughly 10 per cent of all US web surfers are affected.

These ad companies, which also include the Sonora, California-based Front Porch, won't say which ISPs have adopted their services. But two internet service providers, the Georgia-based Knology and the Sprint-spin-off Embarq, admit to using such platforms on a test basis
Can you tell us if any test subjects are/were your customers?

---

An interesting post on Techdirt April 30, 2008 says

»www.techdirt.com/article.php?sid···948#c226

This is a message from Lamont with Embarq Customer Support. We would first like to thank you for your business and apologize for any frustration you are having with the Embarq service. Please review this link »www.pcworld.com/article/id,12458···cle.html . The information in the article may help you to secure your browsing. We also do provide the option to opt out of the Embarq ISP advertising. If you clear your cookies you will be opted back in, until you opt out again. Please reply to the following email address with your phone number if you have any additional concerns about this issue. We strive for complete customer satisfaction and with your help we can improve our service. Thank you for using Embarq, your complete communications solution.
What ISP advertising is Lamont with Embarq talking about?

---

Finally,

According to DSL Reports, NebuAd's CEO Bob Dyke has this to say about cookies:

»Ask DSLReports.com: What Is NebuAD?

"The advertising industry believes that about forty percent of people delete the cookies about once a month,"
That suggests NebuAd believes cookie based opt-out is pretty ineffective.

Do you think maybe that's why they chose it?

espaeth
Misanthrope
Premium
join:2001-04-21
Minneapolis, MN
·Comcast
·Embarq

reply to gatorkram
said by gatorkram See Profile :

I'll never understand this. Don't advertisers know we hate ads in the first place? I mean, hello?
When they quit working, companies will stop spending money on advertisements. Given that there are people still to this day helping Nigerians with their banking, I wouldn't expect advertisements to go away anytime soon.

embarq_cesar

join:2007-12-19
Carlisle, PA

reply to seropith
"Perhaps one of the Embarq employees who frequent this forum can back up the no named VP's statement?"

Good morning all.
EMBARQ does not currently offer preference advertising services, and thus there is no need for you to take any steps to opt out of this service. If the company determines in the future to offer such services, customers would be notified and offered a choice of whether to participate. EMBARQ takes its customers’ privacy very seriously and endeavors to ensure information about our customers remains secure and anonymous.
--
Cesar L
Embarq Customer Support
smnp.cesar.l@embarq.com
For additional support and live chat please visit www.myembarq.com/contact_us.php
Voice | Data | Internet | Wireless | Entertainment


gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Suddenlink
·Cirtex Hosting
·SUNROCKET

said by embarq_cesar See Profile :

"Perhaps one of the Embarq employees who frequent this forum can back up the no named VP's statement?"

Good morning all.
EMBARQ does not currently offer preference advertising services, and thus there is no need for you to take any steps to opt out of this service. If the company determines in the future to offer such services, customers would be notified and offered a choice of whether to participate. EMBARQ takes its customers’ privacy very seriously and endeavors to ensure information about our customers remains secure and anonymous.
Remember what happened awhile back now, when AOL thought they were collecting secure and anonymous search data, and it got out on the net, and suddenly it was found not to be very anonymous...

And you say we can opt-out, if you ever start using this type of service or equipment. Does this mean you wouldn't still be collecting information, and just not using it to show us ads?

I call BS on this whole entire thing. The information and notifications have already been made clear by Embarq, and short of a lawsuit, I don't expect any real truth.
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240


Lets Golf
Premium
join:2006-01-05
Davenport, FL
I would suggest if you don't like the answers you receive to locate a provider that satisfies your internet needs.

zach_lloyd

join:2006-04-10
Greenwood, SC
·Embarq
·Northland Cable Te..

said by Lets Golf See Profile :

I would suggest if you don't like the answers you receive to locate a provider that satisfies your internet needs.
I agree wholeheartedly. Enough of the complaining as it obviously isn't going to bring about any change.
Thread is
Forums » US Telco Support » EmbarqCisco 1801 DSL Router on Embarq »
« Planned 100% Coverage?  
page: 1 · 2

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