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VDSL in Denver »
« [NEWS] Cox Pays Qwest For VoIP Skullduggery  
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offshoretech

@pldt.net

Qwest Management and Line Techs Group

To those concerned in this forum, especially those who drive the trucks;

Does QWEST Management and the Line Techs group have a Comprehensive Bargaining Agreement or renewal of contract scheduled for the year ?

Received a convoluted missive regarding you GUYS and a little info would help this currently thoroughly confused mind.

roozy

join:2004-09-30
Casper, WY

edit:
April 25th, @08:55AM

The "contract" between CWA and Qwest expires August 16th at midnight. One week before the Qwest sponsored Democratic National Convention in Denver.


no_one

@QWEST.NET

reply to offshoretech
What would be convoluted? Qwest probably has less cash than the other remaining RBOCs and would love give backs to make the company more attractive for a takeover. Takeover by anyone including private groups.
Techs get paid well enough but would not like to see any givebacks. Verizon contract is better in some ways for its employees.
Yes the contact is up this year. Management would love givebacks. Most employees would like to at least stay the same.
There I am sure other bargaining issues like maybe the company would like unlimited overtime mandatory. Plus maybe hire more contract etc. So I am sure there are other bargaining points. CWA tends to be weak with Qwest and understand how broke they are. So I doubt any strike etc.
Just do some research. Some areas vote for a possible strike if needed, others vote no. The no strike usually outnumbers the yes. Of course then the CWA would have to call it. The last strike was with USWest.
Retiree health care and health care in general the company will call for givebacks. Any raise will be minuscule. Maybe trade pay for health care. Or giveback health care and then little pay raise.


offshoretech

@pldt.net

reply to offshoretech
to roozy & no_one;

thanks for the feedback, the details might be different but whenever there is a management-labor "talk" scheduled you do notice things that are a little "out of whack".

this gives me a little background on the missive which resulted in a "spike" of "supervisor calls" I had to pick up and try to resolve, and am expecting more of them in the weeks ahead.

again, thanks for the feedback and good luck with that contract.


no_one

@QWEST.NET

reply to offshoretech
Also, management would love more jobs done everyday quicker. Cost savings. When you do something quicker at some point shortcuts get taken. Management wants no shortcuts but fastest work.
Then it is cheaper to fire techs than lay them off. Cost savings. The ones left get to work faster and pick up the slack.


offshoretech

@pldt.net

reply to offshoretech
COST SAVINGS.

that may be the premise behind it all. anyway, LEVEL 1 techs are now so adverse to sending you guys out that they have resorted to flooding the customer with replacement modems and some replace the whole kit altogether, which in return means an increase in callbacks with the attendant low opinion of the service itself by the same customers.

escalation is becoming routine but LEVEL 1 techs insist that the supervisors send out the ticket on their own so as to avoid the possible memo that will stay on their records for up to 90 days.

lots of grief all around, but juggling acts have to be done and when there is no "short-cut" available, unfortunately "avoidance" becomes the rule.
Forums » US Telco Support » QwestVDSL in Denver »
« [NEWS] Cox Pays Qwest For VoIP Skullduggery  


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