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Forums » US Telco Support » Verizon » Verizon FIOS TV » whats the URL again?
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Bensalem TWP Channels missing? »
« The unthinkable has happened!!  
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Aero 1

join:2007-07-27
whats the URL again?

can someone tell me what the url or where in verizon's site is the place i can see the TV equipment i have? i cant find in my account or in the netservices site. Thanks.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

I get there by logging in at »verizon.com/ with an account I set up linked to my home phone number... Takes me right to a page with all three of my services listed.

I don't believe you can get to the TV stuff from verizon.net.

Light Guy

join:2006-05-12
Somerville, NJ
reply to Aero 1
It is not the 'My Account' through Verizon Central, but you must set up a user name and password at »https://www22.verizon.com/myaccount/ then click on my TV

Aero 1

join:2007-07-27
reply to Aero 1
hmmm...i have a My Account set up already and there is nothing of My TV. only my bill.


Rattler

join:2001-04-13
Havertown, PA
·Verizon Online DSL
·Verizon FIOS


1 edit
reply to Aero 1
On the first page that shows up, is there a "My Services" tab? If so, try clicking on it. When I log in, my four, "One Billed" services show in a matrix below the the box that has the bill overview information.

Also, if you haven't already done it, you need to set up all your accounts (phone, internet, TV, etc.) as "One Bill". If you pay them separately, then you may not be able to get to them via your main telephone account on verizon.com
--
Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons

Light Guy

join:2006-05-12
Somerville, NJ
reply to Aero 1
Does your bill reflect Tv charges?


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by Light Guy See Profile :

Does your bill reflect Tv charges?
My TV bill is not reflected there but I can see all my TV equipment fine.


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
·Verizon FIOS

said by darcilicious See Profile :

said by Light Guy See Profile :

Does your bill reflect Tv charges?
My TV bill is not reflected there but I can see all my TV equipment fine.
My bill is there, but TV equipment is "not available".


bgeoghan

join:2002-08-03
·Verizon FIOS

Aero 1 - I found from asking in the Verizon Direct forum that you only see the the services tab if you have phone service with Verizon. I have both Internet and TV, but use Vonage for my phone service. I only see my bill when I login into my account, not any of the TV services.

Aero 1

join:2007-07-27

said by bgeoghan See Profile :

Aero 1 - I found from asking in the Verizon Direct forum that you only see the the services tab if you have phone service with Verizon. I have both Internet and TV, but use Vonage for my phone service. I only see my bill when I login into my account, not any of the TV services.
well thats dumb. I'm in the same situation as you. i see my bill with the tv portion of it, but not the boxes because i only have tv and internet, no phone.

Thanks.

Roche1972

join:2008-02-22
reply to Aero 1
Same here. No Verizon phone service, just FiOS TV. All I get is my TV bill online at verizon.com.
Forums » US Telco Support » Verizon » Verizon FIOS TVBensalem TWP Channels missing? »
« The unthinkable has happened!!  


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