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Some buildouts in TN »
« [General] Boy we got sold a bill of goods by AT&T  
page: 1 · 2
AuthorAll Replies

kalel90

join:2006-07-28
Bowling Green, KY

How to go about getting off interleaved

So it turns out im back on interleave again and this time it has sent my latency through the roof my latency averages 130 ms and the first hop after my modem when tracerouting google.com is 51 ms so how exactly should i go about getting off interleaved?


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL

All you can do is ask. But then you also need to know that you were put on interleave for a reason, probably to improve stability. Coming off interleave might make your line unreliable.

The same thing appears to have happened to me. My first hop is now up to 55 ms, but used to be closer to 25 ms. I haven't been having stability problems prior to this and I don't care enough about it to get it changed back. I haven't even taken the time to look in the modem to see if I am in fact interleaved.

Good luck.

kalel90

join:2006-07-28
Bowling Green, KY
reply to kalel90
It's as reliable now as it was on fast path lol but interleave has made no difference except with increasing my latency.

kalel90

join:2006-07-28
Bowling Green, KY
reply to kalel90
Also i only care because i play counterstrike source and my pin was hovering around 80 ms (west coast server which is bad enough lol) and then boom last night it shoots up to 130 ms which isn't acceptable.

kalel90

join:2006-07-28
Bowling Green, KY
reply to kalel90
Oh great i called their tech support and all they did when i asked them that is reset the dsl line lol so im still stuck on interleaved lol.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
See the last line in my prior post


leppard

join:2001-03-22
Franklin, TN

reply to kalel90
Call support and ask to be moved back to fast packet. Do not hang up until you confirm that you have been changed. If they have no idea what you're talking about tell them to call their line technicians and have them do the switching. Be firm in your asking. Don't take "we can't do that." for an answer...they can and will. Tell them you understand that you may have stability issues with fast packet and you still want your profile changed.

In fact, it is possible to be moved permanently to fast packet without ever being changed automatically over to interleaved. That takes knowing someone to get it done.


brandon
Some truth included in this post.
Premium
join:2003-03-31
Hurley, MS
·AT&T Southeast
·CableOne
·Packet8

said by leppard See Profile :

Call support and ask to be moved back to fast packet. Do not hang up until you confirm that you have been changed. If they have no idea what you're talking about tell them to call their line technicians and have them do the switching.
If they have no idea what you're talking about it's because you're using the wrong terminology.


likethis

@bellsouth.net

reply to graysonf
said by graysonf See Profile :

All you can do is ask. But then you also need to know that you were put on interleave for a reason, probably to improve stability. Coming off interleave might make your line unreliable.
While I respect and agree with y0ur statements I also disagree. I've been put on interleaved mode once a year for the past five for no apparent reason.

said by kalel90 See Profile :

Also i only care because i play counterstrike source and my pin was hovering around 80 ms
How did I know that you're a gamer? Only gamers complain about pings.

said by leppard See Profile :

Call support and ask to be moved back to fast packet.
Close but no cigar, ask to removed from the "noise profile". Yeah,.that's the ticket...somehow they understand that.

said by brandon See Profile :

If they have no idea what you're talking about it's because you're using the wrong terminology.
Exactly,...you got to speak the language. Noise Profile, remove.


Pashune
Your average, anemic person.
Premium
join:2006-04-14
Gautier, MS
reply to brandon
"Noise profile" is usually the key phrase when you want to be transferred back to fast path...I think?
--
I have achieved 3 meg , fastpath sync on a 15,700 ft. 26 ga copper line. =]

anonyjane

join:2008-02-10
Billingsley, AL

reply to kalel90
The only problem with that is they are not allowed to call their line technicians unless the line test they run directs them to open a ticket with DSG. Ask them to run a line test, preferably for intermittent surf or intermittent sync (those usually end up with an option to open a ticket with DSG). If the test they run doesn't give them the option to call the DSG, you'll have to ask for a supervisor because only they are allowed to call DSG without having a trouble ticket opened. You might luck out with one who knows how to open a trouble ticket without running the test but that's a crap shoot.

FAQFixer
Premium
join:2004-06-28
Powder Springs, GA

reply to kalel90
So, you know what would be really, really, really cool? If the OP could actually keep all of his issues in one thread. 90% of the people don't know you have multiple threads about the same issue. Consentrate on the line issue...not getting off the noise profile.

kalel90

join:2006-07-28
Bowling Green, KY

reply to kalel90
That's a good idea faqfixer except everyone ignores the original thread after a certain point otherwise i would have kept in the thread also my line issues have been solved after i installed the new modem (before being put on interleave however) i no longer get the disconnects and i just gave up on 6.0 for the time being so now my only issue is this and i consider it seperate.

kalel90

join:2006-07-28
Bowling Green, KY
reply to kalel90
Also i happen to know the guy that works for bellsouth/att that got us dsl out here in the first place so maybe he can help with this.

FAQFixer
Premium
join:2004-06-28
Powder Springs, GA

reply to kalel90
said by kalel90 See Profile :

That's a good idea faqfixer except everyone ignores the original thread after a certain point otherwise i would have kept in the thread also my line issues have been solved...
Wrong your line issue has not been solved. The reason everyone started ignoring the original thread is because we proved where the line problem was and you still did not call and get a tech out there. Instead you got a new modem to help mask the problem and still had a line issue that is ignored.
said by kalel90 See Profile :

...so now my only issue is this and i consider it seperate.
That's why you still have a problem. Everything you experience is probably from the same original line issue and the symptoms are being treated not the problem. Chances are the only one who can help you except a local DSL tech.


leppard

join:2001-03-22
Franklin, TN


edit:
April 28th, @10:39AM

reply to brandon
said by brandon See ProfileIf they have no idea what you're talking about it's because you're using the wrong terminology.


Actually, if you use "fast path" YOU are using the wrong terminology. They do know what a "noise profile" is and asking to be removed form such will also possibly get the job done but the correct term is fast PACKET not fast PATH, using fast path could only confuse. This is from knowing people with RTSG and DSG.


logic1977
Premium
join:2001-02-11
Tucker, GA

said by leppard See Profile :

said by brandon See ProfileIf they have no idea what you're talking about it's because you're using the wrong terminology.


Actually, if you use "fast path" YOU are using the wrong terminology. They do know what a "noise profile" is and asking to be removed form such will also possibly get the job done but the correct term is fast PACKET not fast PATH, using fast path could only confuse. This is from knowing people with RTSG and DSG.
Actually, it is FAST PATH, not sure who you know, but they need to brush up a bit.

If you can get to the DSG they all will know what you mean if you say you want off of interleaved. getting to DSG is the hard part.

FAQFixer
Premium
join:2004-06-28
Powder Springs, GA

reply to leppard
said by leppard See Profile :

said by brandon See ProfileIf they have no idea what you're talking about it's because you're using the wrong terminology.


Actually, if you use "fast path" YOU are using the wrong terminology. They do know what a "noise profile" is and asking to be removed form such will also possibly get the job done but the correct term is fast PACKET not fast PATH, using fast path could only confuse. This is from knowing people with RTSG and DSG.
To parrot logic1977; it is called FastPath and it designates a connection with no FEC (Forward Error Control) interleaving. Alcatel, which is the biggest vendor of DSLAMs and one of the biggest CPE chipset manufacturer has used the term for years. Most modems with the Alctel chipset use the term regardless of the brand name. They did not invent the term or develop the idea, but they sure helped bring it into the lexicon.

FastAttack
Premium
join:2000-07-28
Fort Lauderdale, FL
clubs:
·AT&T Southeast
·T-Mobile US

reply to logic1977
said by logic1977 See Profile :

said by leppard See Profile :

said by brandon See ProfileIf they have no idea what you're talking about it's because you're using the wrong terminology.


Actually, if you use "fast path" YOU are using the wrong terminology. They do know what a "noise profile" is and asking to be removed form such will also possibly get the job done but the correct term is fast PACKET not fast PATH, using fast path could only confuse. This is from knowing people with RTSG and DSG.
Actually, it is FAST PATH, not sure who you know, but they need to brush up a bit.

If you can get to the DSG they all will know what you mean if you say you want off of interleaved. getting to DSG is the hard part.
no kidding on the brushing up part..
and to be honest i never heard of such an animal as a fast packet, other than a fast packet switching which is unrelated to a noise profile.

i think they probably forgot the term fastpath and thought " packets need to go fast"


wpardue33
Play Hockey
Premium
join:2004-06-13
Milton, FL
clubs:
·AT&T Southeast

I have a westell proline e90-610030-06.If you see in the modem stats that it is interleaved then your "modem has detected line noise,AND/OR SOME OTHER ANOMALY"IF you reboot that modem 1,2, or 3 times and then check the modem stats each reboot you very well will see it changed to "FAST-PATH"I can change my data path at will from a simple reboot of the modem.Here is an example.FYI when the data path has been changed to FAST-PATH I do receive a few CRC error's on the up-load side 'but with do ill results.

DSL Statistics Help

Line State Up
Modulation ADSL2+ Mode
Data Path Fast

Transceiver Information

Down Stream Path Up Stream Path
DSL Sync Rate (Kbits/Sec) 8124 511
SN Margin (db) 28.5 24.0
Line Attenuation (db) 22.5 12.5
CRC Errors 0 21

and after 1 reboot 20 seconds later it is now INTERLEAVED,and if left this why the only deference is no CRC error's.

Line State Up
Modulation ADSL2+ Mode
Data Path Interleaved

Transceiver Information

Down Stream Path Up Stream Path
DSL Sync Rate (Kbits/Sec) 8124 511
SN Margin (db) 26.0 24.0
Line Attenuation (db) 22.5 12.5
CRC Errors 0 0

--

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« [General] Boy we got sold a bill of goods by AT&T  
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