Jerm
join:2000-04-10
Richland, WA
| Charter Prices - How much do you pay? Negotiated prices?
WARNING: This thread is intended for the super deal seekers that don't mind wasting hours on the phone to save a few bucks.
First off I'd like to say I'm a Charter user that subscribes to HSI only, no CATV. I know normally this means I have a $10 fee added to the "base price" but in the past I've been able to negotiate around this. Also I know pricing is supposedly regional, but at the same time I've found with some finagling (and retentions) I have been able to get them to match their own/others prices.
I currently am on a classic 3mbps plan (auto upgraded to 5) for $29.95/month (supposed to be for 1 year, which will be up soon). My total bill is $32.75 w/tax - and remember no CATV here. (I had negotiated this price to match VZ DSL prices)
I would prefer to find another deal that is permanent or at least 1 year in length, as the current promotions on the Charter website are only 6 months.
From reading this forum on and off, it seems some people are reporting getting permanent(?) prices of $30 for 5mbps and $35 for 10mbps. Even a rumor that these prices are available with no CATV? Can anyone confirm these numbers?
Now I see the thread about 16mbps for $5 more than 10mbps... does this mean $40 16mbps is a possibility, anyone tried?
Here's the breakdown of prices as far as I understand them (in my area):
Now the promo 6mo prices are very nice, and I was thinking of trying out the 16mbps for 6months, and possibly transferring to 10mbps for 6months to get back to back promos - anyone tried this?
The reason why I think it may work is due to the fine print: "To be considered a new Charter customer, customer must not have subscribed to Charter High-Speed Internet Max within the previous 30 days" with similar but appropriate wording for 10mbps and 5mbps - apparently switching speed packages qualifies you for a new promo period?
Anyway, thanks for any thoughts/responses. If you currently have a cheap Charter price please post your specific deal (and please include extra detail like if you are a CATV sub also). |
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benc
Premium
join:2007-06-17
Glen Carbon, IL
 ·Charter Pipeline
 ·Future Nine Corpor..
·Callcentric
 ·AT&T Midwest
| Do you have other reasonably priced broadband options? For example, could you get DSL if you wanted to?
I don't know if this is the response you're looking for.
I pay $67/mo. for 1.5Mbps/256k. The next package up would've been 3.0Mbps/384k for $104/mo.
- It is through Charter Business.
- It's a one year contract, which I started in May 2007.
- It's for Internet only, no TV. I don't have cable-phone either, as I use POTS.
- I have a static IP.
- I have no port blocking of any sort.
- My set up fee was $100, which included the modem.
- The set up fee included a truck roll. However, all he did was make some cable and tell me some settings.
- I could've just as easily bought the cable myself.
- They could've mailed me the modem, or I could've gotten one myself.
- I should've asked if I could do without the truck roll. I can't remember if I asked about that or not.
I wanted to negotiate, but since I can't get DSL here I'm in no such position. Charter is the only way to get service at a somewhat reasonable price. A T1 would've cost $400/mo.
As far as I know, no WISP covers the area. Even if one did, I live in an apartment and wouldn't be able to install the equipment.
Sprint EV-DO wasn't an option, because as far as I know they don't offer static IP.
Verizon and AT&T don't count, because they're no cheaper than Sprint, and they have 5GB/mo. caps.
Apart from the price, where I'm very unhappy, the actual service has been good.
If I didn't live in a DSL blackhole I'd jump ship. AT&T Static IP DSL is cheaper.
AT&T Static IP DSL, 6.0M/768k, 1yr. - $80/mo. |
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Jerm
join:2000-04-10
Richland, WA
| benc-
Thanks for the response. However I was kind of looking for the cheapest way to get the new 10/1 or 16/2 residential packages.
Just for what it's worth, my IP address with Charter (despite being DHCP) hasn't changed in about a year, and with services like dyndns.org you sure are paying a premium and taking a bandwidth hit just for a static IP in my opinion.  |
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benc
Premium
join:2007-06-17
Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest
| said by Jerm  :benc- Just for what it's worth, my IP address with Charter (despite being DHCP) hasn't changed in about a year, and with services like dyndns.org you sure are paying a premium and taking a bandwidth hit just for a static IP in my opinion. I appreciate your response.
But if you read the residential T.O.S., my understanding is that no server of any type is allowed.
And...I do run a very small scale E-mail/WWW/FTP server, mainly just for myself.
Even so, it's kind of scary. If you want to include things others are likely to do:
I'm guessing it even includes RDP, which to me doesn't really count but could be considered a server.
It's similar to something like PCAnywhere, but it's a feature that's free in XP Pro and Vista Business (and higher). It only allows one RDP user to log in at a time.
I suppose the T.O.S. could even include BitTorrent, though I personally don't run it.
If it weren't for that thing in the T.O.S., I would've given the Dyndns thing a shot. |
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kerrigjl
join:2002-09-02
Saint Louis, MO
·Charter VOIP
·Charter Pipeline
|  reply to Jerm
I have the following:
Biggest Value Package: $49.99 for one year (up in August)
5mbps: $15 for one year (up in November)
Phone: $15 for one year (up in November)
With HD, it comes together to just around $110 after taxes per month. |
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dispatcher21
join:2004-01-22
Walla Walla, WA | reply to Jerm
I talked to a CSR online a couple weeks ago and she quoted me $59 a month for 10meg service, internet only no tv. |
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boggaf05
CCNA, SCVU
Premium
join:2006-06-21
Gaffney, SC
clubs: | reply to Jerm
50.00/month for 10mbps. |
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kerrigjl
join:2002-09-02
Saint Louis, MO
·Charter VOIP
·Charter Pipeline
edit:
April 28th, @11:06PM
| reply to kerrigjl
said by kerrigjl :I have the following: Biggest Value Package: $49.99 for one year (up in August) 5mbps: $15 for one year (up in November) Phone: $15 for one year (up in November) With HD, it comes together to just around $110 after taxes per month. EDIT: I just upgraded to 10Mbps for $20, good until November in St. Louis |
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Flak
join:2002-07-31
Milwaukee, WI | reply to Jerm
I just got charter installed on Sat. For $47 I get 10/1 and basic cable for 1 year, and installation was free. This is in the West Bend, WI area. |
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charter member
@charter.com
| reply to Jerm
I signed up for 5mb/$15/6mo promo.
It rolled over automatically to 29.99 when my 6mo were up.
If it was any higher I would have cancelled and gone back to DSL.
Actually, if they don't fix the cockup they've got going on with wvfiber in TN, I may switch back to DSL anyway.
Just got a promo in the mail for local phone and 6 meg for $40/mo |
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squashpile
join:2001-06-13
Birmingham, AL
edit:
April 29th, @11:58AM
| reply to Jerm
$69.99 10m + I have to pay $15.99 for basic cable.
I think I'm going to down grade to 5M or call AT&T. I was told last night $69.99 for 10M was the best they will do. |
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markopoleo
join:2003-04-02
Bonne Terre, MO | reply to Jerm
16meg $55 a month (HSI only), no contract standard pricing.
10meg $50 a month (HSI only), no contract.
Deduct $10 off each if you bundle. |
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nocannothave
join:2006-10-14
Kennewick, WA | reply to Jerm
I'm just around the corner from the OP and pay $50 (with tv discount) for 10mb/1mb. Permanent price, no promos. |
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dispatcher21
join:2004-01-22
Walla Walla, WA
| reply to markopoleo
said by markopoleo :16meg $55 a month (HSI only), no contract standard pricing. 10meg $50 a month (HSI only), no contract. Deduct $10 off each if you bundle. Wow, that is awesome price for 16meg. Here it is 79.99 a month. |
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Jerm
join:2000-04-10
Richland, WA
| said by dispatcher21 :said by markopoleo :16meg $55 a month (HSI only), no contract standard pricing. 10meg $50 a month (HSI only), no contract. Deduct $10 off each if you bundle. Wow, that is awesome price for 16meg. Here it is 79.99 a month. Yes I agree - $55/month is about max I would be willing to pay for 16mbps.
However this is also what I HATE about Charter's pricing. markopoleo states essentially his normal price is $40/month for 10mbps and $45 for 16mbps (then add +$10 to each for No CATV). Except when I go to Charter's website and type in an new service request for an address in Bonne Terre MO - the pricing that pulls up is EXACTLY the same as I have here in WA (ie $55+$10 for 5mbps, $60+10 for 10mbps)
So from this I can deduce: Either markopoleo is misinformed about his price OR there may be some chance $55/month for 16mbps IS a possibility in our area too.
I guess I'll just have to deal with retentions. And for those of you like squashpile who have been told "sorry X price is it" - you're probably just talking to the order takers - go through the phone menus to cancel service and then you'll get to the actual people who can do something for you! |
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markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
edit:
April 30th, @03:00PM
| I sent you a PM but will answer here aswell.
Basically I just do online chat only when upgrading to new service tier. I have NEVER had price quoted from website in my area online, but if i call it I get price that is same online.
My bill has been correct since upgrading to 16meg.
Here is my online chat log from when i upgraded..
You have been connected to CVW Roseanne .
CVW Roseanne : Thank you for joining us in Charter Communications Chat. My name is Roseanne. How may I be of help to you today?
me: Hello, I was wondering how much 16meg/2meg costs in my area, 63628
me: It just came available here
CVW Roseanne : I can certainly check on that price for the 16Meg.
me: Do you want me address,security code stuff?
CVW Roseanne : May I please have your complete service address including the zip code?
CVW Roseanne : i have your account up.
CVW Roseanne : The cost would be $29.99 plus $25 for the 16 Meg.
me: So $55 a month for it?
me: Isn't that what 10meg costs now?
CVW Roseanne : 10meg is $29.99 plus the $5 on a promotion.
me: Mmm my last bill was $52.20
me: for 10meg
me: oh, does that include bundling or not?
me: Basicly what im asking is if i sign up for 16meg today, but bill next month would be $55 exactly? Plus some change for tax or whatever
me: Sorry for all the questions at once, I just have problems with charter billing everytime i change something. 
CVW Roseanne : The $54.99 would not include the taxes.
me: SO it would be $54.99 a month for HSI only, NO bundling correct?
CVW Roseanne : That is correct.
me: Could I get it upgraded now?
CVW Roseanne : I can certainly upgrade you to that now.
CVW Roseanne : Would you like me to do that?
me: yes please
CVW Roseanne : I have added that to your account.
me: Just have to reset my modem now?
CVW Roseanne : yes
me: ok thank you very much
CVW Roseanne : Is there anything else I can help you with today?
me Nope, you been more than helpfull. thank you
CVW Roseanne : Thank you for choosing Charter |
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Jerm
join:2000-04-10
Richland, WA
| So I just did the "Online Chat" with four different reps, and it looks like markopoleo is right: The "Chat" price can be different from the online regular price.
For example, regular price on 10mbps in my area according to chat is $49.99 + $10 No CATV fee. Website "regular price" after the promo is $59.99 + $10 no CATV fee.
However, one thing I was unable to get past was - for promotional prices - the length of the promotion.
It seems if you have HSI only, the promotion will only last 6months maximum. I was hoping for 12months - but that is only available if you bundle and have more than 1 service.
----
Another interesting change seems to be the promotional prices - when you order a promotion from a chat person it seems to always be $10 higher than the price advertised on the web.
Damn Charter and their super-confusing prices! |
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AMDUSER
Premium
join:2003-05-28
Earth
clubs:
·RoadRunner Cable
edit:
May 2nd, @09:43AM
| reply to Jerm
For the 10 Meg, a relative of mine has the $37.99 rate / 6 months..
Originally called in to try to price match Verizon DSL 7.1 /768, currently availible in their area.
They were paying about $60 for 5 Meg+ wire maintaince, and taxes.
See here: »www.verizon.com/superspeed |
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Hemp
Premium
join:2003-02-03
Capitola, CA
edit:
May 3rd, @02:06PM
| reply to Jerm
I tried negotiating a few years ago but the guy called my bluff then laughed at me and said I could'nt get near the speeds from dsl that charter was offering and he was right I live too far away for it.. can only get up to 2000/256 I think.
I'm paying 70ish for 10/1 |
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andunn
join:2001-09-06
Linn Creek, MO | I'm paying $37.99 a month for 10 meg with no cable t.v. I am on a 6 month promotion. When my 6 months is getting close I plan on calling them to see if I can continue this price especially since AT&T Uverse/DSL is about to launch in my area. |
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