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Forums » US Telco Support » Verizon » Verizon FIOS TV » The "other" hidden menu in your STB - Diagnostic
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Series Manager not working - show title > 20 chars long! »
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GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA


2 edits
reply to darcilicious
Digital Adapter (DCT700) Diagnostics Menu

Here's the info for the DCT700 (digital adapter). I used the installation manual to help with the explanations, found here: »www.comcast.com/medialibrary/1/1···0man.pdf

To access the diagnostics menu, start with the STB ON, then hit POWER, OK. There's no front panel, so everything is via the remote. The menu is somewhat similar to the STB 64xx series, but it's more of a "barebones"view only type of box. More networking, less on-board stuff.

01 GENERAL STATUS: Error codes, number of pending purchases. They still use "GPS Time" instead of GMT (my gripe). Tuner is Alps TDER-001A.

02 OOB STATUS: Out-Of-Band status. I think this is the state of the data channel used for the info pop-up. In here, hit "Menu" to change the channel. Read the manual for more info (!). If you select a channel that it can't lock to, you need to power cycle the box (Off / On with remote). It will then give a Verizon "start-up" menu while it fixes what you broke. No harm, it will reset back to the right channel (75.25 MHz in Philly).

03 IN BAND STATUS: The RF details of the channel you were watching. Get your SNR, error counts, frequency, modulation format here. No AGC, however.

04 AUDIO/VIDEO STATUS: Status of the audio and video. Audio: mono, stereo, or surround (a lot of good that does for this box...). Video: Mute Black (Probably what it does with no signal (black screen). Other choices are Unmuted, or Mute Still)

05 UNIT ADDRESS: MAC and multicast addresses. All 0's.

06 FIRMWARE VERSION: Operating system and boot firmware rev info here. Version 3.18 Jan 11, 2007, Boot ver. 3.09

07 CURRENT CHANNEL STATUS: Additional info- analog / digital, encrypted (ENC) / unencrypted (UNE). Tuned frequency = Carrier frequency + 1.75 MHz (in manual).

08 RENEWABLE SECURITY: If a TvPC (TV Pass Card) card is required. N/A for this box.

09 UPSTREAM MODEM: RF return channel info. Disabled.

10 APP CODE MODULES: Application Code Modules. The various pieces of the firmware. fios0700 Version 4.10.

11 MEMORY CONFIG: Onboard memory configuration. DRAM - 8 GB, flash - 2 GB.

12 INTERACTIVE INFO: Not used.

13 MAC FREQUENCY TABLE: For upstream communication. Not used.

14 CONTROL CHANNELS: Control channels. Not much info except that there's activity on 0, 1, 8, 9.

15 MESSAGE TYPES: PID counts. Not much info, but it's active (numbers are changing).

16 IN BAND PAT: Program Association Table. Description is Motorola use only. OK.

17 IN BAND PMT: Program Map Table. Description is Motorola use only. OK, no problem.

18 TASK STATUS: Description is Motorola use only. It's the task manager for the box. Task IDs are in most recent (highest order) first. Scroll down to see the entire list.

19 USB STATUS: USB port diagnostics. Blank - not in this box.

20 IB MCA STATUS: In-Band Multicast Address Filter. Not used.

21 KEYBOARD / LED: N/A for this box.


Technogeez
Gone but not forgetting
Premium
join:2007-01-20
Thanks for posting - I was looking for the mono/stereo switch...
--
Read your contract and TOS before signing anything.


GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA

It's Official! STB info is now in the FiOS FAQ

Thanks to sashwa, the STB diagnostic menu info for the 64xx series (Post #1) and DCT700 are now in the Verizon FiOS FAQ: »Verizon Online FiOS FAQ »What Information Can My Set-Top Box Tell Me

Post #1 will be updated to match the FAQ (needs forum moderator to edit).
Forums » US Telco Support » Verizon » Verizon FIOS TVSeries Manager not working - show title > 20 chars long! »
« TX Video Issues?  


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