QUICKSILV3R
Premium
join:2002-01-21
San Antonio, TX
clubs:
2 edits | [TWC] SATX RR disconnects
This pass week i been getting alot disconnects or ping spikes when playing games online i did an line quality test
»/linequality/nil/2377544
and am loseing about 20% how can i get this fix... |
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RoadRunner Help
@rr.com
| Well 1st off do you have any type of P2P apps going when you are having the packet loss and ping spikes? and second is call TWC and have them check it out on their end and then if they cant figure it out over the phone they will get a truck roll to come out and see with the issue is. Hope this helps. |
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alexintexas
join:2003-01-11
San Antonio, TX
clubs: | reply to QUICKSILV3R
also SATX has tons of maint. on the rr page, may want to check that out as well. post your modem stats from 192.168.100.1 |
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QUICKSILV3R
Premium
join:2002-01-21
San Antonio, TX
clubs:
 ·RoadRunner Cable
| reply to QUICKSILV3R
RF Parameters
Downstream
Freq/Power: 591.000 MHz 0 dBmV
Signal to Noise Ratio: 34 dB
Modulation: QAM256
--------------------------------------------------------------------------------
Upstream
Freq/Power: 34.000 MHz 41 dBmV
Channel Type: DOCSIS 1.x (TDMA)
Symbol Rate: 2560 kSym/sec
Modulation: QAM16
Status
System Uptime: 0 days 18h:47m:2s
Computers Detected: 1
CM Status: Telephony-AC Power Iso OFF Reg Complete
WAN Isolation: OFF-Access to WAN is allowed
Time and Date: MON APR 28 19:21:48 2008
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