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Ahh, we don't care about you residential customers > Residentail customers are a drain on resources

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veloctTX

join:2000-04-01
Webster, TX

reply to sadowski

Re: Missing the point....

I happen to agree with Mr. Sadowski. I am a residential customer with 2 IDSL lines from Phoenix. I don't require any type of support and the only reason I have ever called Phoenix is when the line is not working. The assumption that every residential customer is some sort of gubber that can differentiate their hear from their butt is not true at all. I do computer tech support on-site and I'll tell you I've meet more ignorant folks at workplaces than I do at homes. The difference is that the business folks got to have it working and will pay whatever it takes to get things working.
to forum · permalink · 2000-11-22 11:26:01 ·


sadowski
I Am My Own Doppelganger
Premium,MVM
join:2000-04-14
Buffalo, NY

Maybe for those posters who are trying to glorify the business user and denigrate the residential user, we should give them a dose of reality by referring them to the
Shark Tank at ComputerWorld.

to forum · permalink · 2000-11-22 11:54:48 ·
Forums > Ahh, we don't care about you residential customers

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