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VanDivX

join:2003-07-22


edit:
April 28th, @01:29PM

reply to VanDivX
Re: Free Trial

I give up, DNS problems persist even when I switch to another router and power down the modem (bridged Speedstream 5200) before connecting (it might be keyed somehow to Sympatico's modems connection), loading up of websites fluctuates on and off with some always loading and some loading for a while and then not again, its got nothing to do with some DOS attacks, apparently you won't be able to help and I don't know anymore what to do with this

not sure still if the 'trial mode' might be responsible or using Bell supplied equipment on Acanac servers, if once I would get the modem from Acanac (following subscription) it would be different, I just don't know, my experience doesn't reach that far even if I am fairly knowledgable in networking (like I know what DNS is)

BTW for how long is the trial login good for?

Farshid420

join:2006-03-24
North York, ON
VanDivX, I believe 30 days


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
Farshid420 is correct. It will last for 30 days.

Best Regards,
Paul
»www.acanac.ca

VanDivX

join:2003-07-22


edit:
May 1st, @03:00AM

what kind of modem does Acanac sell and or recommend, I suppose it shouldn't make difference as far as my troubles go, still that's only thing I can think of that might make a difference

most damnable thing is that as soon as I loging back to sympatico the DNS issue goes away as if by magic and returns immediately as I loging to Acanac (while letting DNS setting to automatic in both cases - but it doesn't improve anything if I choose my own DNS servers with Acanac)

bottom line is I think, perhaps I got some rotten free trial login details if that is at all possible, could I get another set? I hardly used the free trial I got anyway because in half hour I always switched back to Bell, its not like I ask for some free ride

VanDivX

join:2003-07-22

edit:
May 1st, @01:30PM

seems after all there are some DNS issues @ Acanac

»community.acanac.com/acanac/view···p?t=5805

Farshid420

join:2006-03-24
North York, ON
·Acanac Inc.
·Rogers Hi-Speed

VanDivX, you're right that there were DNS problems a few days back, and a thread was started regarding those issues in the Canadian Broadband section as well, but I don't think that those probs are the same as the ones that you've been having, as you've been having issues since April 20th. I wish I could help you further, but I can't seem to figure out what might be wrong... what you could do is test using the DNS servers at OpenDNS.org instead and see if you see any differnce when using the Acanac connection.

Hope that helps :P


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON

The DNS issues were resolved over the weekend. We are currently getting an A+ ratting at DNSstuff. My feeling is that it's an MTU setting. Your Sympatico modem might not be able to support our higher or lower MTU settings. Please login to your modem and post your MTU stats.

Best Regards
Paul
»www.acanac.ca

VanDivX

join:2003-07-22


edit:
May 4th, @03:57AM

I believe I solved my problem (didn't test it yet but I am sure that will be it) and wonder why somebody didn't point it out already

I was reading up on clarkconnect forum (I use their router/firewall) about DNS issues hoping to come across some ideas and somebody over there mentioned -> "all my lan comps point to cc for dns" and that's when I saw the light, that must be it, all my PCs on LAN are on static IPs and their DNS server's entries (in TCP/IP protocol setting) point to Bell's servers DOH

if PC is given static IP, one has to enter DNS servers of course and I remember years back I set it to Bell's DNS servers because setting it to my firewall/gateway didn't work (although it should with CC since it provides DNS server but back then I had normal home router and those don't have them)

I didn't try this solution yet but I am fairly sure that will be it, next time chalk this one up as a querry to ask people who have DNS troubles (btw I need static IPs because I access PCs on my lan remotely, I realize not that many folks do that and run on DHCP and then this problem doesn't arise)

Edit: tested and proved I was right about it, case closed
Forums » User Groups » Companies beginning with A » Acanac Inc.Questionable company »


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