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Anyone able to get money back? »
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AuthorAll Replies

proton07

join:2007-08-25
Sunbury, OH

reply to MichaelRS
Re: Where is the Upside ?

Here are a couple concepts for your email updates, testing and rollback. Always good to have somebody messing around with software
when part of your livelihood counts on reliable email.

There is no excuse for what is happening with this update. I work with
software development teams for Fortune 500 companies and am quite sure
none of these companies would have these problems. Testing, testing,
testing and, more testing is the key to success. If upgrades do not
work in a mirrored testing environment, it does not go into
production.

There are a lot more subscribers than just me who rely on this email
service for some aspect of their daily lives. What a huge inconvenience this is.

Very poorly planned, tested, and implemented. I have another month on my commitment and I believe I will consider searching for another service provider.

At this rate, I would almost say the airlines could treat me better.

Unacceptable.


SAK

@mi.us
What other rural service providers are there? We only found one, Wild Blue and they were taking any new subscribers.
Forums » HughesNet E-mail OutageAnyone able to get money back? »
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