tc1uscg
join:2005-03-09
Saint Clair Shores, MI
 ·Comcast
·WOW Internet and C..
 ·VoiceEclipse
| reply to Jwobot
Re: How good is Wow with matching competitor deals?
Yeah, I know lots of people would like to pay less. I was already thinking of switching to CC's HSI but the porch spammer won me over. The price is one thing, but the service. 24 hrs from sale to connect. The phone took longer (understandable w/porting requests) but the promotion was short lived. A guy at work tried to get it 3 weeks after I got hooked up and they told him that promotion was over. However, a current Comcast customer (at work also) called CC. Guess he was paying close to 200 bucks (he had max everything) is now down to 130.00. CC did give another guy a deal jumping ship from DISH to them, not as good but still 100 bucks a month for everything he wanted. WOW isn't that bad of a provider but they have some issues that they never seem to shake. They seem to be about 12-18months behind everyone else. They don't/won't support customer owned modems when you want a speed boost (big reason I left) and they have speed issues even on the tiers they do offer. I'm a happy camper for the next 2 years if anything so who knows. It's all up to WOW and what they want to do (or can). Oh, also, when I called up CC and asked for a HD box w/HDMI output (I had the HD package added when I got the service), they had one out that afternoon. The initial install guy picked up the wrong box so I just had composite outputs and wanted HDMI for the TV. |
