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HughesNet E-mail Outage > Help not Helpful

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Sick and Tired

@direcpc.com

Help not Helpful

Day three and their customer service is far from helpful. Chat is a joke as they have 'canned' answers that are clicked as response, and try to call customer service, choose option 1 for e-mail and you get a weak recording then immediate disconnect. Inbound mail is bouncing - got a couple of calls today - and still no access. One account did receive the last 600 messages but nothing post Sat when the conversion took place. Lousy customer service!
to forum · permalink · 2008-04-29 13:50:59 ·
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