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AuthorAll Replies

shwei

join:2005-12-08
Davis, CA

reply to FordBronco

Re: Newsgroup Server problem - 502 error,too many connections

First of all, thank you for upgrading our news service. However, the quality of the service has been inconsistent. Since last week, I've been getting the 502 error messages. Hopefully, it can be resolved soon.


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
kudos:15

Hi shwei -

What do you currently have the time out limit set to. I noticed that some clients like grab it set the time out pretty low. I would recommend increasing the time out and see if that helps.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.


shwei

join:2005-12-08
Davis, CA

It is set to 15 minutes. Should the time out be increased?

I get this error message right after the newsgroup application has started. I haven't had the pleasure of starting with 2 connections yet; it has been only 1 connection for me since last week.

Thanks.


shwei

join:2005-12-08
Davis, CA

reply to dslx_gm
I called the tech support today regarding this issue. I was on the phone for about 30 minutes; most of the time was spent on hold. I talked to a tech and he asked me to give him a sec to "look some stuff up". But then I heard a "click" on the other end... Yap, back to square 1. My call was disconnected. Sigh...

Now I am not sure what's the best approach to resolve this newsgroup issue.



dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
kudos:15

reply to shwei
What program are you using? Can you try gracefully closing the program so that it properly terminates your connection?

From there use the command prompt to test the connection.

telnet news.dslextreme.com 119
AUTHINFO USER yourusername@dslextreme.com
AUTHINFO PASS yourpassword

After you have successfully opened one connection, open another command window and repeat the same steps.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.


shwei

join:2005-12-08
Davis, CA

I'm using Newsleecher.

The output after issuing the commands
In first window

281 Welcome to DSL Extreme
 
In second window
502 Too Many Connections (2 allowed)
 


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
kudos:15

Thanks! Can you please send me an IM with your account information so I can open a ticket with the news server provider to review?

Thanks


shwei

join:2005-12-08
Davis, CA

Thank you very much, George.

I tried to connect to the newsgroup server again today and it seems to be working now. So what has changed to make it work?


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