Re: Still stranded in HughesNet Satellite http://www.dslreports.com/forum/r20406275 en Fri, 21 Nov 2008 11:05:49 EDT Fri, 21 Nov 2008 11:05:49 EDT Re: Business stranded more than 3 days - no email http://www.dslreports.com/forum/remark,20426515 anon : I had to finally get a T1 at $630/mo because with Hughes my customers no likey.

The T1 is rock solid 24/365 worth every penny I write it off anyways.]]> http://www.dslreports.com/forum/remark,20426515 Sat, 03 May 2008 15:34:08 EDT Re: Business stranded more than 3 days - no email http://www.dslreports.com/forum/remark,20408956 rlwpub : Get your own domain for less than 10.00 a year. Then get a hosting account for about 5.00 a month. Then you control your own email addresses.

If your service goes down you can move it to another hosting company very quickly and still keep the same email address.

Just my 2 cents.

Re's
Rob]]> http://www.dslreports.com/forum/remark,20408956 Wed, 30 Apr 2008 00:57:19 EDT Re: Still stranded http://www.dslreports.com/forum/remark,20406831 Richc1958 : thanks]]> http://www.dslreports.com/forum/remark,20406831 Tue, 29 Apr 2008 17:08:23 EDT Re: Still stranded http://www.dslreports.com/forum/remark,20406275 dbirdman :
said by Richc1958 See Profile :

Please when you get a chance I have never heard of Idirect before.....tell me more heck Im paying a 100.00 to hughes for this wonderful stuff
This is not a particularly good place to get into iDirect, so if you want to get into detail, please read/post in the Starband section here at BBR, which is the "catchall" for other satellite systems. I also have an iDirect section at DatastormUsers.com and even though it is a site for mobile users we get a lot of fixed-site folks because there isn't much out there for iDirect.

Briefly, iDirect is commercial/military grade technology. The iDirect company does not sell service; they sell hardware and technology, and there are roughly 50 companies that lease transponder space to sell iDirect services. Probably thousands of service plans ranging from low speed/modest cost to very high speed/very high cost. My plan is $289 per month for 768/2000. No FAP. In practice I actually get better than plan speeds, but I'm extremely careful in how I use the connection not to use much during peak. I'm aware that my provider can and will move heavy users to more congested channels. People on those are reporting around 400up/900down as their "real" speeds.
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W2K Server|Toshiba Satellite XP Pro|iDirect 3100 on Datastorm 1.2 meter XF3 with 4-watt BUC|HughesNet IA8/1390/7000s Pro on 2-watt Datastorm G74|Sprint Broadband U595+MBR1000 router+Wilson Antenna/Amp|1990 Blue Bird Wanderlodge Bus "Blue Thunder"]]> http://www.dslreports.com/forum/remark,20406275 Tue, 29 Apr 2008 15:36:44 EDT Re: Still stranded http://www.dslreports.com/forum/remark,20406123 Richc1958 : Please when you get a chance I have never heard of Idirect before.....tell me more heck Im paying a 100.00 to hughes for this wonderful stuff]]> http://www.dslreports.com/forum/remark,20406123 Tue, 29 Apr 2008 15:14:47 EDT Hey DBirdman http://www.dslreports.com/forum/remark,20405794 anon : Blue Bird buses are great. We were looking at a bus RV which was a custom design (really unique) but have to write it into next year's budget. We have 4 growing kids - so many RV designs won't work for us. The particular bus we looked at had some cool bunks.

Sorry to ramble. Sorry to delay in a reply as well - I've been wrapped up with the thread "email upgrade?" Good info out there for anyone looking to gripe and read about the Hughes issue.

Will have to research the T1, I think. Being in a rural area is great - but it sucks that the charter service literally stops 3 minutes from our place. They likely will never lay it out here since there aren't enough folks out here where we are (we're located in a former golf clubhouse).

I cannot believe this whole Hughes thing...I hope a news service picks this up...they have been lying to customers about when service is due to come up (it's okay to just say they don't know)...and further have declined requests for refunds. They won't even be clear on what has happened.
Can't expect much from a company with a customer service history like theirs.

Very frustrating. Hopefully a news service will tar and feather them so they don't fleece anymore people.

Take care!]]> http://www.dslreports.com/forum/remark,20405794 Tue, 29 Apr 2008 14:17:17 EDT Re: Still stranded http://www.dslreports.com/forum/remark,20403486 dbirdman :
said by Compliance1 :

Did I see one of the replies came via a Blue Bird bus owner? I'm jealous.

Yep, it's a classic. Sitting at the Marina in Newport, Oregon at the moment.

Sadly, while I live in a great resort area, we are a limited in service providers...but I'm seriously started to think dial-up is better than this Hughes nightmare. It's either that or a T-1 line at great expense.
Keep in mind that good satellite does exist, generally for a lot less than a T-1 unless you are really close to a PoP, and most folks with satellite aren't that close. A decent iDirect connection will run you in the $250-$300 range. I have a Hughes connection for backup and testing, but iDirect is my connection of choice. Where I get Sprint Broadband I use that for VPN and the iDirect for everything else; when all I can get is 1x, I do the VPN over iDirect as well.
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W2K Server|Toshiba Satellite XP Pro|iDirect 3100 on Datastorm 1.2 meter XF3 with 4-watt BUC|HughesNet IA8/1390/7000s Pro on 2-watt Datastorm G74|Sprint Broadband U595+MBR1000 router+Wilson Antenna/Amp|1990 Blue Bird Wanderlodge Bus "Blue Thunder"]]> http://www.dslreports.com/forum/remark,20403486 Tue, 29 Apr 2008 01:52:51 EDT Re: Still stranded http://www.dslreports.com/forum/remark,20401840 Richc1958 : get the T1 i am looking at it. I have a great account rep at ATT that will help but it still will cost a ton. I'm tired of HNS BS and having to talk to India when there is a problem I wonder if they will give us a credit LOL]]> http://www.dslreports.com/forum/remark,20401840 Mon, 28 Apr 2008 19:19:28 EDT Still stranded http://www.dslreports.com/forum/remark,20400439 anon : Hey there...

Did I see one of the replies came via a Blue Bird bus owner? I'm jealous.

Sadly, while I live in a great resort area, we are a limited in service providers...but I'm seriously started to think dial-up is better than this Hughes nightmare. It's either that or a T-1 line at great expense. Seriously. Either that or I can get a temporary office (for these kinds of Hughes failures... or perhaps forever) in town (about 7 minutes away) and hook up to Charter. Sadly, Charter hasn't made it out to our locale and likely won't - the price you pay for quiet solitude in the sticks.]]> http://www.dslreports.com/forum/remark,20400439 Mon, 28 Apr 2008 15:08:22 EDT Re: Actually I should "know" vs. "no" http://www.dslreports.com/forum/remark,20399332 dbirdman :
said by Compliance1 :

At least we subscribers are all in this together...Good luck to everyone today!
Happily, a lot of us aren't, having been pushed to other e-mail provider years ago (or never having used Hughes as an e-mail provider in the first place).

I don't envy your current situation, but hopefully this will push you to take the easy steps to assure it will never happen again!
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W2K Server|Toshiba Satellite XP Pro|iDirect 3100 on Datastorm 1.2 meter XF3 with 4-watt BUC|HughesNet IA8/1390/7000s Pro on 2-watt Datastorm G74|Sprint Broadband U595+MBR1000 router+Wilson Antenna/Amp|1990 Blue Bird Wanderlodge Bus "Blue Thunder"]]> http://www.dslreports.com/forum/remark,20399332 Mon, 28 Apr 2008 11:58:27 EDT Re: Business stranded more than 3 days - no email http://www.dslreports.com/forum/remark,20399250 Qoiz : Hughes is a disaster itself, so it all makes sense to me that it is down so long.

I think you need to go outside more often, its way funner]]> http://www.dslreports.com/forum/remark,20399250 Mon, 28 Apr 2008 11:41:10 EDT Re: Actually I should "know" vs. "no" http://www.dslreports.com/forum/remark,20399203 anon : Well, based upon how really angry I am, I'm surprised my email wasn't riddled with typos.

Sorry gang. At least we subscribers are all in this together...Good luck to everyone today!]]> http://www.dslreports.com/forum/remark,20399203 Mon, 28 Apr 2008 11:32:58 EDT Business stranded more than 3 days - no email http://www.dslreports.com/forum/remark,20399154 anon : I should no better...last email service work kept our business without email for more than one week. At least then, we could access Webmail...but not this time.

I realize we are not the only one without any email whatsoever (even Webmail is gone) - but this is outrageous. If we don't have email by this afternoon we are likely looking at effecting our disaster-contingency plan.

No utility, email included, should fail for so long without a natural disaster (or man made) helping to prevent reconnection. Hughes has clearly shown themselves to be unreliable for the entire time we have utilized their services - especially in terms of getting a customer service person that is knowledgeable or will tell the truth (I realize management feeds them what they should say to customers). I've so had it....]]> http://www.dslreports.com/forum/remark,20399154 Mon, 28 Apr 2008 11:22:17 EDT