diskace
Ebox Senior
VIP
join:2002-02-21
| Electronic Box announces extended business hours
Hi folks, good news again from Electronic Box HQ (sounds so big, i love this word).
Starting July 1st, we are going to offer extended business hours for front line technical support, sales and billing.
Here is the current schedule:
M-F 9-17h
Here is the new schedule:
M-F 9-21h
+ Electronic Box SpeedPhone will be available in area code 819.
Official news: »www.electronicbox.net/setlang.ph···rom=news
If you have questions, it will be a pleasure for me to answer.
Best regards, DiskACE
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Electronic Box Inc. |
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warthunder2k
join:2002-04-20
Rouyn-Noranda, QC | Excellent! Je suis content de voir que vous continuez a améliorer encore le service  |
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toki
join:2008-02-20 | reply to diskace
Good news. I found the previous or current hours inadequate. Very stable connection so far, quite happy with the service. |
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diskace
Ebox Senior
VIP
join:2002-02-21
| said by toki  :Good news. I found the previous or current hours inadequate. Very stable connection so far, quite happy with the service. Hi toki, i am glad you are happy with our service. We understood that it is not always possible to reach us during the day while at work. It was in our plan for a while but human resources were inadequate for such upgrade.
Now it is possible for us so we jumped on the occasion of enhancing the quality of our service by adding more hours.
Best regards, DiskACE |
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cbp
join:2005-11-24
Montreal, QC
| reply to diskace
I have two questions regarding ebox services.
1. Do you offer 10mbps cable internet or just the 7mbps?
2. Are multiple connections allowed? i.e. connecting two computers directly to the internet using a hub? I don't really like routers. |
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diskace
Ebox Senior
VIP
join:2002-02-21
| said by cbp :I have two questions regarding ebox services. 1. Do you offer 10mbps cable internet or just the 7mbps? 2. Are multiple connections allowed? i.e. connecting two computers directly to the internet using a hub? I don't really like routers. Good afternoon cbp, we only have the unlimited 7.1 SpeedCable service.
Multiple connections are allowed. You need to have a router however, this is the cable modem problem. It identify the LAN pcs with the MAC. You can't have 2 different mac directly behind with a switch only. |
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ebox soon
@rogers.com | what kind of router do u need for that to have 2 dsl\cable lines running like one?
i know it can be done thru linux, but, i would like to know which router\model.
thanks |
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diskace
Ebox Senior
VIP
join:2002-02-21
| said by ebox soon :
what kind of router do u need for that to have 2 dsl\cable lines running like one?
i know it can be done thru linux, but, i would like to know which router\model.
thanks
Any dualwan router or H3C AR18-21A |
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BMX2
@videotron.ca | Par pure curiosité, y-a-t-il un lien entre le PDG d'Electronic Box (Jean-Philippe Béïque) et le Vice-président Réseau partenaires de B2B2C (Normand Béïque) ? |
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diskace
Ebox Senior
VIP
join:2002-02-21
| Salut BMX2, bonne question ! La famille Béïque comprend les enfants du sénateur Frédéric-Ligori Béïque (1845-1933) et une autre branche issue d'une autre lignée. Si ma mémoire est bonne M. Normand Béïque na pas de lien de parenté avec M. Jean-Philippe Béïque mais ceci resterait à confirmer.
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Electronic Box Inc. |
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BellAcancer
@teksavvy.com | reply to diskace
Ça semble être excellent !
Q1 - Des plans pour offrir le service ailleurs ? (nommément Sherbrooke)
Q2 - Y-a-t-il une limite cachée du genre 350 gb ? |
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diskace
Ebox Senior
VIP
join:2002-02-21
| Bonjour BellAcancer, le service SpeedPhone sera disponible à Sherbrooke mais pas le speedcable pour l'instant. Nous avons le speedline à Sherbrooke.
Pas de limite cachée.
Merci.
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Electronic Box Inc. |
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BellACancer
@teksavvy.com | Merci pour la réponse.
En fait, c'est le câble qui m'intéresse. Je suis tanné du throttling et de la ligne à 3Mbits.
Pour le câble, c'est pour quand ? |
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diskace
Ebox Senior
VIP
join:2002-02-21 | Pour sherbrooke ? Pour l'instant nous pensons ouvrir la ville de Quebec.
Sherbrooke nous travaillons sur la téléphonie numérique pour le 1ier Juillet.
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Electronic Box Inc. |
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