V_DSL_027
join:2003-05-23
Somerville, NJ
| reply to Alcohol
Comcast Conversion
Spoke to Comcast tech support this morning. They said there is an issue with my line and a tech needs to come to the house. Per sales dept I should be getting 15/2 for my speed but line issue is causing slow down. Have to wait until 5/6 for tech to come. I think part of the issue is I own my own modem and in the conversion they decide to set my speed to 10/1 because they did not know the MAC address. That's just my suspicion as nothing has changed as my home with the exception of Comcast changing my server (IP address). |
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V_DSL_027
join:2003-05-23
Somerville, NJ
| Comcast tech support called me tonight. The issue was with my modem. As part of the conversion, system had two modems assigned to my account. Tech needed to update account info
with my owned modem info.
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shaffer001
join:2005-04-19
Annandale, NJ | I'm very satisfied with the new speeds. I would be very unhappy if the speeds go down as the takeover settles in.
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mboy
Premium
join:2001-04-13
Little Falls, NJ
| Can't say I am going to complain (business account): |
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