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bkjohnson
Premium
join:2002-05-22
Birmingham, AL
| Anyone else having Lenovo T61 problems?
For years I, along with others at work and in my family, have been using IBM Thinkpads with great success, including those made for IBM by Lenovo. Recently, however, my sister bought her second Thinkpad, a nicely equipped T61. She has had a great deal of trouble with it - frequent BSOD occurrences, freeze-ups, etc. Even though she paid for extra warranty coverage, Lenovo tech support has been unhelpful and almost incompetent. Has anyone else experienced similar problems with this model? | |
PeteC2
Ballad Of A Thin Man
Premium,MVM
join:2002-01-20
Bristol, CT
clubs:
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edit:
April 30th, @06:12PM
| Sadly, customer service is not a happy story in the computer idustry...pretty much across the board 
I have a friend with a recent-vintage T-61, but he has had no issuea at all with it, and is very satisfied.
BTW, Lenovo bought out IBM's PC division, they do not build notebooks for IBM, they simply bought out the Thinkpad trademark...not unlike that Compaq, once one of the premeire PC makers, is now only a trademark under Hewlett-Packard who had bought them out some time ago. In fact, it is kind of ironic that "Compaq" is now the budget line of HP. Not to say that today's Thinkpads are not good notebooks...but they are in no part "IBM".
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RedPhoenix
Premium
join:2000-11-07
Danvers, MA
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| said by PeteC2  :Sadly, customer service is not a happy story in the computer idustry...pretty much across the board I have a friend with a recent-vintage T-61, but he has had no issuea at all with it, and is very satisfied. BTW, Lenovo bought out IBM's PC division, they do not build notebooks for IBM, they simply bought out the Thinkpad trademark...not unlike that Compaq, once one of the premeire PC makers, is now only a trademark under Hewlett-Packard who had bought them out some time ago. In fact, it is kind of ironic that "Compaq" is now the budget line of HP. Not to say that today's Thinkpads are not good notebooks...but they are in no part "IBM". I dunno. I had a T40p when it was still branded IBM. My T60p is a pretty close (newer) equivilent in my reckoning. AFAIK, IBM just rebranded it. | |
PeteC2
Ballad Of A Thin Man
Premium,MVM
join:2002-01-20
Bristol, CT
clubs:
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| said by RedPhoenix :I dunno. I had a T40p when it was still branded IBM. My T60p is a pretty close (newer) equivilent in my reckoning. AFAIK, IBM just rebranded it. Well, there is a marketing relationship of sorts still there, as it gives IBM a notebook solution to offer customers, but IBM has nothing to do with actually building/servicing 'em anymore.
In a way though it does not matter, the Thinkpad line is still a quality notebook, but it is Lenovo, through and through.
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NgtFlyer
join:2000-07-09
Marietta, GA
·Speakeasy
| reply to bkjohnson
Something also to take into account.. For quite a few years, laptop computers aren't actually made by the actual "manufacturers" and this even includes Lenovo. They do not have manufacturing facilities and rely on ODMs such as Inventech and Quanta to build the actual machines. (AFAIK, the Macbook Pro is also produced at the Quanta factory in China). RedPhoenix, The use of the Compaq name is a bit weird. True that the budget machines are sold with both the HP and Compaq names, but the high-end HP business class machines are also branded HP|Compaq. My particular notebook is an HP|Compaq NC8430. I'm happy with it, even if it rolled off the line at Inventech in China.  Other notebook ODMs include Sager, Mitac, Compal and Foxconn.
Oh, and as an FYI to all the Apple fans, they don't actually manufacture anything, either. They design it, then ODMs build it.
Still, I consider the Thinkpad line among the best of the best out there. They are still very well designed, durable machines. | |
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