DocLarge
Premium
join:2004-09-08
England | reply to Euphrates
Re: Power Issues - Cisco 871
Mine does that to from time to time but I've never pursued it. I probable need to get a smartnet contract in the near future...
Jay |
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Euphrates
join:2007-04-30
Bellingham, WA
| Well, they sent me a new one overnight and I've kept it on to see if I can recreate the problem but so far, it's working like a champ. I'm going to send the other one into Cisco and let them do their thing on it.
Service ticket created on April 28.
Troubleshooting emails exchanged on the 28th (I was at work and couldn't reply to one part of it).
RMA initiated on the 29th.
RMA unit arrived on the 30th.
I'm impressed.
said by DocLarge  :Mine does that to from time to time but I've never pursued it. I probable need to get a smartnet contract in the near future... Jay Considering how well the service provided to me has been so far, I suggest you go for it. |
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aryoba
Premium,MVM
join:2002-08-22
| said by Euphrates :Well, they sent me a new one overnight and I've kept it on to see if I can recreate the problem but so far, it's working like a champ. I'm going to send the other one into Cisco and let them do their thing on it. Service ticket created on April 28. Troubleshooting emails exchanged on the 28th (I was at work and couldn't reply to one part of it). RMA initiated on the 29th. RMA unit arrived on the 30th. I'm impressed. said by DocLarge :Mine does that to from time to time but I've never pursued it. I probable need to get a smartnet contract in the near future... Jay Considering how well the service provided to me has been so far, I suggest you go for it. It feels good to have current Smartnet contract, does it not?  |
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Euphrates
join:2007-04-30
Bellingham, WA | Yes...yes it does.
Considering I have bottom of the barrel SmartNet coverage, I was thoroughly happy with the service I received.
Cisco4life! |
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migan1
Stefan
join:2000-09-27
Leominster, MA
| Funny this thread came up because I had this same problem with an 851w. For the last couple months I did not have my 851w connected full time and sometimes after being off for 12 hours or more it would not power on unless I changed outlets and unplugged and replugged the power adapter in. Cisco swapped the router itself (not the power brick) under warranty and the issue went away. |
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Euphrates
join:2007-04-30
Bellingham, WA
| said by migan1 :Funny this thread came up because I had this same problem with an 851w. For the last couple months I did not have my 851w connected full time and sometimes after being off for 12 hours or more it would not power on unless I changed outlets and unplugged and replugged the power adapter in. Cisco swapped the router itself (not the power brick) under warranty and the issue went away. Yeah, Ive been using mine with no problems although I haven't left it off for any extended periods of time because it's on my internet connection now. They swapped out both the router and the power brick in my case. |
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cmiller33
join:2006-03-13
Delta, PA
| I am having a similar issue from time to time. I have about 300 871 routers that stay powered on and when we power cycle the equipment, power is not restored. What type of IOS is everyone using?
I am using c870-advipservicesk9-mz.124-4.T4.bin |
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