mikedz4
join:2003-04-14
Weirton, WV
 ·DIRECTV
 ·Verizon Online DSL
 ·Comcast Digital Vo..
 ·Comcast
| reply to Rob
Re: Digital Conversion 2009
it's stupid comcast reps,who in wanting to make a commission, take advantage of mis-informed consumers. They see people going to gobble up a digital convertor and instead of saying "hey if you signup for comcast you won't need a convertor" decided to say "hey you can get our digital convertor from us instead." You see these people at wal mart.
As a matter of fact a customer i was helping out with his tv was approached by a comcast rep at wal mart last weekend trying to sell the triple play, for whatever reason the customer had comcast and was upset(probably because of a billing error) and told the lady that they were switching all 3 services to verizon this week. They lady actually followed them around the story trying to sell them comcast. Finally the customer told her "look it's not your fault we're leaving comcast for verizon, we know you're doing your job, but please leave us alone, thanks." My coworker said they've had to call wal mart management a couple times because the comcast representative follows customers up to the checkouts even. |
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badshot23
join:2004-10-05
Independence, MO
| I know all to well about trying to get that commission, I used to work for TWC and saw a good deal of that going on then.
Given the conversation that took place with the rep taking our order here with Comcast, I went ahead and took a look at the website, and it's no longer listing the expanded basic as an option. |
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Greg_Z
Premium
join:2001-08-08
Springfield, IL | reply to mikedz4
They do not get any commission. |
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