reply to Old_Grouch
Re: I'm no at&t fan ---- but
said by Old_Grouch:Only three? you are lucky. My parents called and called and called and called and called (repeat 50x) and finally when they had enough they called at&t.
It took three days for me to get Comcast to answer the phone for a service question.
said by Old_Grouch:I did that for my parents too. My parents finally got tired of calling them. I just kept pressing digits just to see where it would go. Comcast finally took the modem back and gave them credit to their accounts.
And, I had to lie to the voice response unit and claim to be calling for new service to get past the "...we are very busy, please call at another time.".
Only took 3 months to do this, and only one post on comcastmustdie.com to get it accomplished!
I was impressed, should have done it on twitter. Probably would have gotten a faster response!