[IA] Internet only gets penalized for not having TV service? WHY in Mediacom http://www.dslreports.com/forum/r20416595 en Sat, 26 Jul 2008 23:39:08 EDT Sat, 26 Jul 2008 23:39:08 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20549975 wardfan :
said by GrandMstrBud See Profile :

No I'm not a new customer and I've had their Internet only service for more than 8 years. I could always have my wife sign up in her name but then I'd loose our e-mail addresses which we have had since we signed up.
You can make a new email address, then make it the "master email" after your wife sets hers up, log onto the new "master" on yours and then transfer your original email address to her account. It's simple and you CAN still keep the old one.]]> http://www.dslreports.com/forum/remark,20549975 Wed, 28 May 2008 01:50:44 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20548592 GrandMstrBud : No I'm not a new customer and I've had their Internet only service for more than 8 years. I could always have my wife sign up in her name but then I'd loose our e-mail addresses which we have had since we signed up. ]]> http://www.dslreports.com/forum/remark,20548592 Tue, 27 May 2008 20:47:54 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20546108 garn91 :
said by GrandMstrBud See Profile :

Why should we be forced to get all 3 packages in order to get it at the normal price? I don't know of many people that even have home phone lines anymore due to cell phones and I personally don't need home phone service and have not had it for 8 years or more. And also why would I want their crap cable TV when they lack NFL Sunday ticket, NFL network, and also the Big Ten Network. As soon as Qwest gets the fiber speeds I'll be getting that and dropping Mediacom even though I have been a customer for over 8 years. I don't have a problem with speeds at all but only with the pricing and almost $80 a month for just Internet is just too much.
In Mediacom's defense, no cable provider has the NFL Sunday Ticket as it's exclusive to DirecTV. The lack of the other 2 are fair game.]]> http://www.dslreports.com/forum/remark,20546108 Tue, 27 May 2008 13:47:31 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20545966 Turbocpe :
said by pabster See Profile :

Turbocpe, I was citing 7Mbps. That's what the online DSL order thing *says* I could get. Somehow, I doubt it. And trust me, they won't be deploying fiber to reach 20Mbit and beyond anytime soon here.
As for the Naked DSL, they do not do that here...?
I'm not certain of your belief that Waterloo won't be seeing fiber from Qwest anytime soon as the major/bigger cities are the ones seeing it first.

As far as naked DSL, yes, they do it. Why would they not in Waterloo? Naked DSL has been discussed in length on this website (Qwest forum and even front page). It's available and Qwest was one of the first to provide it.
said by pabster See Profile :

On the 8/512 @ 19.95 for 12 months, you do NOT need to be a new customer. You may not qualify if you already subscribe to HSI however. It's all YMMV and really depends on who works the switches. :)
Notice I said "new" HSD (High Speed Data) customer. You are correct you do not need to be a new Mediacom customer, but I do believe you need to not have HSD for some months before you can qualify, hence my "new" HSD customer reference. As GrandMstrBud stated he was paying near $80 for HSD, I would therefore assume he's not a "new" HSD customer ;) However, calling in and trying won't hurt.]]> http://www.dslreports.com/forum/remark,20545966 Tue, 27 May 2008 13:20:46 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20545883 pabster : Turbocpe, I was citing 7Mbps. That's what the online DSL order thing *says* I could get. Somehow, I doubt it. And trust me, they won't be deploying fiber to reach 20Mbit and beyond anytime soon here. As for the Naked DSL, they do not do that here...?

On the 8/512 @ 19.95 for 12 months, you do NOT need to be a new customer. You may not qualify if you already subscribe to HSI however. It's all YMMV and really depends on who works the switches. :)]]> http://www.dslreports.com/forum/remark,20545883 Tue, 27 May 2008 13:04:15 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20545856 Turbocpe :
said by pabster See Profile :

Qwest claims 20Mbit but we won't see it anywhere out here for a decade. The fastest they offer here is 7Mbit and they want nearly $75 for that (you must have a landline basic phone service, remember, too.)
If you see 7Mbit in your location, you must be close to the DSLAM (remote or telco based). Therefore, I think you probably are better off seeing those 20Mbit speed than many other Qwest users who cannot get higher than 1.5Mbit due to line distance - something not easily changed.

In addition, while I'm not familiar with the 7Mbit package itself, remember Qwest was one of the first to provide "naked" or "dry" DSL - DSL service without a dial tone. There is a small charge per month for this, but you do not need any phone service to get Qwest's DSL.

said by pabster See Profile :


If you can live with the slower service, heck, you can get the standard HSI 8/512 for $19.95 / 12 months as well. Just stop a tech and have him put the order in.
You could call 1-800-Cable-TV, but I think you need to be a "new" HSD customer (one that hasn't had the HSD service for a few months) before you can get that deal. However, you could try. ]]> http://www.dslreports.com/forum/remark,20545856 Tue, 27 May 2008 12:58:24 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20544978 pabster : I agree $75 to $80 a month for internet access is a bit high, but can you find a competitor with the same offering? Qwest claims 20Mbit but we won't see it anywhere out here for a decade. The fastest they offer here is 7Mbit and they want nearly $75 for that (you must have a landline basic phone service, remember, too.)

If you can live with the slower service, heck, you can get the standard HSI 8/512 for $19.95 / 12 months as well. Just stop a tech and have him put the order in.]]> http://www.dslreports.com/forum/remark,20544978 Tue, 27 May 2008 10:06:33 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20543852 GrandMstrBud : Why should we be forced to get all 3 packages in order to get it at the normal price? I don't know of many people that even have home phone lines anymore due to cell phones and I personally don't need home phone service and have not had it for 8 years or more. And also why would I want their crap cable TV when they lack NFL Sunday ticket, NFL network, and also the Big Ten Network. As soon as Qwest gets the fiber speeds I'll be getting that and dropping Mediacom even though I have been a customer for over 8 years. I don't have a problem with speeds at all but only with the pricing and almost $80 a month for just Internet is just too much.]]> http://www.dslreports.com/forum/remark,20543852 Mon, 26 May 2008 23:25:19 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20543324 burner50 : if it is added as a special like the 19.95 deal it would be "almost free" for 12 months...

the only one that qualifies for the "almost free" is the broadcast basic channels.... when my promo rate is up that's what i'm getting...]]> http://www.dslreports.com/forum/remark,20543324 Mon, 26 May 2008 21:19:27 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20543307 wardfan :
said by burner50 See Profile :

said by wardfan See Profile :

said by pabster See Profile :

Either take basic cable service, or (better yet, IMHO) take the Phone deal for $19.95/12 months. You'll be paying only $5 difference but you'll get something for it instead of throwing away money NOT to use their television services.
The phone service if you only have one other service, ie. internet only, is $29.99.
Last I knew phone was 49.99, Bundle 1 it goes to 39.99, bundle 2 it drops to 29.99
You're right, I'm sorry it is 29.99/39.99/49.99

My point is still valid, it's not an "almost free" service to add to internet only.]]> http://www.dslreports.com/forum/remark,20543307 Mon, 26 May 2008 21:14:48 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20543009 fiberguy : Then we disagree. Having as many years in the business, and having been invovled in the area of finance, I will disagree.]]> http://www.dslreports.com/forum/remark,20543009 Mon, 26 May 2008 20:06:31 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20542932 burner50 :
said by wardfan See Profile :

said by pabster See Profile :

Either take basic cable service, or (better yet, IMHO) take the Phone deal for $19.95/12 months. You'll be paying only $5 difference but you'll get something for it instead of throwing away money NOT to use their television services.
The phone service if you only have one other service, ie. internet only, is $29.99.
Last I knew phone was 49.99, Bundle 1 it goes to 39.99, bundle 2 it drops to 29.99]]> http://www.dslreports.com/forum/remark,20542932 Mon, 26 May 2008 19:51:46 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20542898 wardfan :
said by pabster See Profile :

Either take basic cable service, or (better yet, IMHO) take the Phone deal for $19.95/12 months. You'll be paying only $5 difference but you'll get something for it instead of throwing away money NOT to use their television services.
The phone service if you only have one other service, ie. internet only, is $29.99.]]> http://www.dslreports.com/forum/remark,20542898 Mon, 26 May 2008 19:43:54 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20542451 pabster : Either take basic cable service, or (better yet, IMHO) take the Phone deal for $19.95/12 months. You'll be paying only $5 difference but you'll get something for it instead of throwing away money NOT to use their television services.]]> http://www.dslreports.com/forum/remark,20542451 Mon, 26 May 2008 17:58:36 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20541298 drslash :
said by fiberguy See Profile :

VoIP is about 2nd in line for profit. It's HSI, VoIP, then Video. In video, cable providers care about Basic 1, Pay Channels, Dish WinBacks, HSI and Basic phone service. When digital switched phone service was offered, it was all about the calling features too.
Based on what I have read over the years in the news and financial statements, phone service has the highest profit margin, followed by TV service, followed by HSI.
--
Save water...drink beer!]]> http://www.dslreports.com/forum/remark,20541298 Mon, 26 May 2008 12:57:54 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20539907 fiberguy :
said by marigolds See Profile :

It's all because cable internet is such a poor money maker. Basically, VoIP has a huge margin, TV next, and cable internet generally loses money. The almost sole purpose of cable internet is to sell the other two services.
I know this is a little late of a post to this, but have been gone for a month. However, the internet is a HUGE money maker, not a loss. It costs about $5 a month per provide the internet to the consumer in the long run. (It's why ATT Broadband wanted to get rid of @home years ago. This information was published in the news at the time)

The reason why they give you a "bundle discount" on internet when purchased with TV is because of Wall Street. There is money in numbers. Investors like to see "VIDEO" numbers, not necessarily broadband numbers. A video 1 basic customer is still a video customer to the investor. Video 1 customers count as video and compare to other competition such as DISH and DIRECT.

VoIP is about 2nd in line for profit. It's HSI, VoIP, then Video. In video, cable providers care about Basic 1, Pay Channels, Dish WinBacks, HSI and Basic phone service. When digital switched phone service was offered, it was all about the calling features too. ]]> http://www.dslreports.com/forum/remark,20539907 Mon, 26 May 2008 03:02:31 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20423315 Anonymous : The extra item on the bill is "HSD BASIC" and it's a $15 fee. Some people may describe it as a penalty, others as a discount for having another service. Either way you get better rates with bundling.

It does not matter what they describe it.

Example - phone service only is $49.99, with one more service it's $39.99 and with two more services it's $29.99. They don't add additional fees they simply state the price on your bill.

I guess they should do this for HSD to so people would not complain?]]> http://www.dslreports.com/forum/remark,20423315 Fri, 02 May 2008 20:19:23 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20418710 Iowa VIP :
There has to be some cost/expense advantages for MediaCom to have customers with multiple services. (one bill to mail out, only one house to service, etc...) I would also guess that a customer with multiple products is more likely to stick around longer the a customer with a single product. Since TV is MediaCom's primary business, it would makes sense to give the discount to the secondary service. It is the same reason why the 2nd phone on a cell phone plan is only a fraction of the cost of the first phone. ]]> http://www.dslreports.com/forum/remark,20418710 Thu, 01 May 2008 22:09:42 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20418687 openbox9 : Ok, so it's a penalty. Subscribe to a second service if it "sucks" that badly.]]> http://www.dslreports.com/forum/remark,20418687 Thu, 01 May 2008 22:06:07 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20418057 wardfan :
said by burner50 See Profile :

Not really, because there is an EXTRA charge on the bill...
Last i knew there was. I'll have to see when I get my first bill in the mail...
I agree, if it shows up as an EXTRA fee then it is a PENALTY NOT a lack of reward. And it F-ing sucks.]]> http://www.dslreports.com/forum/remark,20418057 Thu, 01 May 2008 19:33:25 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20418012 burner50 : so they're more like punishing you for only having internet...

If you only had tv this would not be the case.]]> http://www.dslreports.com/forum/remark,20418012 Thu, 01 May 2008 19:22:31 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20417819 GrandMstrBud : Yes there is an extra charge on the bill so if you just have Internet then you will see 2 charges for one service.]]> http://www.dslreports.com/forum/remark,20417819 Thu, 01 May 2008 18:32:40 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20417690 burner50 :
said by openbox9 See Profile :

said by wth See Profile :

said by GrandMstrBud See Profile :

they said it's because I don't have cable service so they charge me an extra $15 per month just because I don't want their cable TV service.
You don't get penalized, you just don't get the $15/month discount because you only carry the one service.
Bingo. Mediacom isn't penalizing, they're rewarding you for purchasing additional services.
Not really, because there is an EXTRA charge on the bill...
Last i knew there was. I'll have to see when I get my first bill in the mail...]]> http://www.dslreports.com/forum/remark,20417690 Thu, 01 May 2008 17:55:10 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20417602 cfossy : This isn't just a cable thing, Qwest along with most DSL providers also do the same thing for not having other services with them. I had standalone Qwest DSL, and it was a $10 price difference, so even if you go with Qwest you will see this same things, that is, if you don't have phone with them...]]> http://www.dslreports.com/forum/remark,20417602 Thu, 01 May 2008 17:30:42 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20417533 openbox9 :
said by wth See Profile :

said by GrandMstrBud See Profile :

they said it's because I don't have cable service so they charge me an extra $15 per month just because I don't want their cable TV service.
You don't get penalized, you just don't get the $15/month discount because you only carry the one service.
Bingo. Mediacom isn't penalizing, they're rewarding you for purchasing additional services.]]> http://www.dslreports.com/forum/remark,20417533 Thu, 01 May 2008 17:12:52 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20417499 wth :
said by GrandMstrBud See Profile :

they said it's because I don't have cable service so they charge me an extra $15 per month just because I don't want their cable TV service.
You don't get penalized, you just don't get the $15/month discount because you only carry the one service.]]> http://www.dslreports.com/forum/remark,20417499 Thu, 01 May 2008 17:04:26 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20417402 marigolds : It's all because cable internet is such a poor money maker. Basically, VoIP has a huge margin, TV next, and cable internet generally loses money. The almost sole purpose of cable internet is to sell the other two services.]]> http://www.dslreports.com/forum/remark,20417402 Thu, 01 May 2008 16:38:56 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20416925 GrandMstrBud : Yes it may be standard practice and it worked for me when I didn't have Directv but since Mediacom does not have NFL ticket, NFL network, or the BTN I have no use for them. If I could get online max and digital for 60 per month I'd get it just so I could get the cheaper rates. It does look like QWest is working on getting fiber to more areas here in the Quad Cities so hopefully it will be soon. I'm not concerned about the download speeds as 8 MB is plenty but now that I have a slingbox the 1 MB upload helps out a lot on that.]]> http://www.dslreports.com/forum/remark,20416925 Thu, 01 May 2008 14:55:46 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20416714 Iowa VIP : I can understand why you give a discount for having more then one product via the same cable line. It probably doesn't cost MediaCom much to add internet to the cable service.

You also get that discount if you just add basic cable. In some areas the basic rate is only like $18. So, with the discount you could basic for like $3. A friend of mine in central Iowa does this. He has direct-Tv but has basic cable for his three secondary TVs. He saves like $15 on his direct tv bill because he only needs one receiver. So, by adding basic cable, his direct-tv bill goes down $15 and his intenet mediacom bill goes up like $3. ]]> http://www.dslreports.com/forum/remark,20416714 Thu, 01 May 2008 14:11:00 EDT Re: [IA] Internet only gets penalized for not having TV service? http://www.dslreports.com/forum/remark,20416657 drslash : The bundled pricing has been in effect for several years. I, too, think it is BS. For the most part, it is standard practice industy/nation wide.
--
Save water...drink beer!]]> http://www.dslreports.com/forum/remark,20416657 Thu, 01 May 2008 13:57:13 EDT [IA] Internet only gets penalized for not having TV service? WHY http://www.dslreports.com/forum/remark,20416595 GrandMstrBud : I have had Mediacom for a good 8 years and I went to the online max and got my bill and it was around $75 bucks for just Internet service. When I called and asked they said it's because I don't have cable service so they charge me an extra $15 per month just because I don't want their cable TV service. Does anyone else think this is complete BS that they are basically penalizing you for not having more of their services? I can deal with $60 per month but $75 is pushing it. I would go with QWest but they don't have the higher speeds at my location yet.]]> http://www.dslreports.com/forum/remark,20416595 Thu, 01 May 2008 13:43:10 EDT