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Bandwidth limits? »
« Suddenlink HD Sound Problems  
page: 1 · 2 · 3 · 4
AuthorAll Replies

bullet087

join:2006-05-17
reply to basicinstinct911
Re: slow download to rapidshare.com

I have been downloading a few things from rapidshare at various times throughout the day, and I have never seen the speed drop below 500kbps for me (im on 8mbps package)


Lucas

@suddenlink.net

 reply to john654
I was not aware that an internet provider can tell us where or where not we can go online. Rapidshare is all I use the internet for. I spent 2 months trying to figure it out. I bought a new computer, new router, new cable modem as I worked on the problem. I even paid Suddenlink for faster internet. Now all of my work is useless since they choke it down to nothing and it times out or says 2 hours for a 90 meg file, rendering it useless. It smells like a lawsuit to in the making to me. I am also in Abilene.


basinstinct911

@suddenlink.net
reply to basicinstinct911
Yes it's not getting any better. I wish suddenlink would give us a straight answer and look into this.


Abilene Texas

@suddenlink.net

reply to basicinstinct911
I think the contract reads that they are responsible for giving us internet access when ever we want. That is what we pay for. I do not see anything about them governing where we go online. They probably will not admit it until it becomes more public due to the old AOL lawsuit back in 1998. Then we all could sue them. I think they are over loaded and throttled back some of the Torrent sites to gain back space on their machines, rather than build new servers or put a satellite up in space. I do lose half of my 8 meg speed anytime I go overseas online to any web site. But I am only getting 2 and 3kb on Rapidshare rendering it useless. Nobody I know with any other internet provider is showing up with this problem. I guess it is time to change internet providers after 8 years.


basicinstinct911

@suddenlink.net
reply to basicinstinct911
Suddenlink called me to do a survey today. They recorded my comments. We'll what transpires from this.


Jey

@suddenlink.net
reply to basicinstinct911
I live in Canyon, Tx. I just called Suddenlink about this and got my issue escalated to a supervisor. We'll see how this goes.


Jey

@suddenlink.net

Surprise, surpise, I actually got a tech who seemed to know what he was talking about. They told me that they have a running case open on this and are looking into it. The tech also acknowledged that he has had other calls about this issue.

I was told that they have been in contact with Rapidshare to try to fix this issue, but that they aren't sure what is causing it. I don't know whether to take this with a grain of salt, but I do know that if it doesn't get much better pretty soon, I'm probably going to look into AT&T DSL (They only other broadband available in my area).

I don't know if they'll work any faster, but at least it's been sent up to management.


basinstinct911

@suddenlink.net
yeah it's crazy that with another provider there is no problems and it only seems to be with suddenlink customers. I'm glad it's getting some attention finally. Let's keep our fingers crossed.

I'm getting porn withdrawal.


Abilene Texas

@suddenlink.net

 reply to basicinstinct911
I guess it is getting worse with Suddenlink. This has happened only once last month, but 3 times last night while using AOL chat with 2 buddies, I got a notice that I had used up too much whatever and I had to wait to chat anymore. I waited, gave up and had to close AOL and open it back up again in order to use it. Then I had to do that again 2 more times during a 1 hour chat session. Give me a break here, I was just typing. My buddies who use other providers said that they have never seen that screen before. I never have either until this choke down thing started. No Rapidshare, megaupload and now no AOL chat. I think I am going to change over to AT&T after looking at the deals with providers. I might get 6 meg internet out of them for less cost if they offer it in my town. Suddenlink has killed my computer for everything I use it for rendering it useless. Hey, I get great speed downloading an email. I guess that is about all they will let me do. As bad as it was, I sure do miss Cox over Suddenlink.


What

@suddenlink.net

hi,

You do realize that closing and opening aol would not "reset" bandwidth usage IF? suddenlink is limiting it. Sounds like maybe something is wrong with your computer or perhaps something with aol? Your isp isn't going to send you messages telling you that you can't chat anymore.


basinstinct911

@suddenlink.net
reply to basicinstinct911
speeds still 14-38 today


searcher205

@suddenlink.net

I switched over to Suddenlink from AT&T Friday expecting faster downloads. I had a constant 192 KBs on Megaupload premium. On Suddenlink I get 0.00 to 25.0(mostly 0.00 to 3.5 KBS). I spent the weekend on the phone with tech support and Monday morning with the cable repair guy. I wound up buying a new modem to replace the new one I was using. No improvement at all. I spent another hour with tech support and no one ever mentioned throttling which they must be doing. Speed test shows I am getting over 5mbps,but what good is it if I can't access megaupload?


John6544

@suddenlink.net
reply to Lucas
I think it's contract with a private company so you are bound to their rules and guidelines.


basinstinct911

@suddenlink.net
It's finally better for NOW on my end. Getting 100-150 K while downloading 8 files each simultaneously.


Abilene Texas

@sbcglobal.net

reply to Abilene Texas
Ok, now I am lost. I just dropped my 8 meg suddenlink for AT&T. Guess what, same old throttle down problem with Rapidshare. Anybody else see it with AT&T? Plus, my 3 meg internet is only showing 800kb. I will call them, but throttling down Rapidshare is not going to cut it. I do get twice the speed from Rapidshare. I went from 2kb to 4kb :-(.


Abilene Texas

@sbcglobal.net

 reply to searcher205
Correction here...good news...
It must of been a bum moment at Rapidshare while doing my AT&T test. I have a pitiful 1 meg connection tonight to test with on my first day with AT&T. I was able to get up to 153kb on Rapidshare later during the night. Hey, that beats the 2kb my 8 meg suddenlink was giving me for 2 months. My buddy on older SBC 3 meg got 165kb on the same file at the same time. I think we are still throttled some or the new Rapidshare interface is not quite fully up to par yet. My Verizon user does not show any slow down.
As for the AOl, this is 5 times in 2 months on 2 new computers. I was talking to 3 people, all on different internet providers when on my chat screen, a red message came up saying "I had exceeded my bandwidth and I will have to wait before sending." Well, I waited and waited. So I restarted AOL and got going again for a while before it would come back. I did not shut it down for bandwidth, I had to restart it in order to use it again since it was telling me to wait. None of the other fellows saw the screen and I had to copy and paste it for them to read. I have used AOL for 10 years and I have never seen that until the Suddenlink choke down. I do not know if the two are releated or not.
I am a Professional Gaming Computer Builder and my computers are very clean and new all of the time. Nothing wrong here. New computer, 6 day old cable modem, 2 week old new router, new Windows, not much left there folks. It does look like I might get by with AT&T on rapidshare if I can get them to come out and fix my speed. We have bad phone lines over here.
Unless there are any statements for me, this is about it. It is Suddenlink for the problem, and in case you did not know, Sprint and Verizon is watching this to see our reactions before joining in. My reaction is to cancel my Suddenlink account. That is the best message I can give them. Thanks for the Blog!


xao

@suddenlink.net
reply to basicinstinct911
my rapidshare seems fixed for today


Jey

@suddenlink.net
reply to basicinstinct911
Getting my full 8megs through Rapidshare again. Looks like it might be fixed.


Midland Texas

@suddenlink.net
reply to basicinstinct911
Working much better now.


John456

@suddenlink.net
reply to basicinstinct911
Looks fixed, Got 950kb/s from steam and my rapidshare D/Ls are back up to 400
Forums » US Cable Support » SuddenlinkBandwidth limits? »
« Suddenlink HD Sound Problems  
page: 1 · 2 · 3 · 4


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