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Forums » US Cable Support » Mediacom » [IA] Internet only gets penalized for not having TV service? WHY
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[MO] Columbia internet down »
« [IA] Massive Mediacom Net Outage? (Iowa)  
AuthorAll Replies

wardfan

join:2007-08-14
61245
·Mediacom

reply to burner50
Re: [IA] Internet only gets penalized for not having TV service?

said by burner50 See Profile :

Not really, because there is an EXTRA charge on the bill...
Last i knew there was. I'll have to see when I get my first bill in the mail...
I agree, if it shows up as an EXTRA fee then it is a PENALTY NOT a lack of reward. And it F-ing sucks.

openbox9

join:2004-01-26
Navarre, FL
Ok, so it's a penalty. Subscribe to a second service if it "sucks" that badly.

Iowa VIP

join:2006-11-17
Dubuque, IA

reply to wardfan

There has to be some cost/expense advantages for MediaCom to have customers with multiple services. (one bill to mail out, only one house to service, etc...) I would also guess that a customer with multiple products is more likely to stick around longer the a customer with a single product. Since TV is MediaCom's primary business, it would makes sense to give the discount to the secondary service. It is the same reason why the 2nd phone on a cell phone plan is only a fraction of the cost of the first phone.


Anonymous
Premium
join:2004-06-01
IA

The extra item on the bill is "HSD BASIC" and it's a $15 fee. Some people may describe it as a penalty, others as a discount for having another service. Either way you get better rates with bundling.

It does not matter what they describe it.

Example - phone service only is $49.99, with one more service it's $39.99 and with two more services it's $29.99. They don't add additional fees they simply state the price on your bill.

I guess they should do this for HSD to so people would not complain?
Forums » US Cable Support » Mediacom[MO] Columbia internet down »
« [IA] Massive Mediacom Net Outage? (Iowa)  


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