VOIP with WOW Internet in W.O.W. http://www.dslreports.com/forum/r20419085 en Fri, 25 Jul 2008 20:43:52 EDT Fri, 25 Jul 2008 20:43:52 EDT Re: VOIP with WOW Internet http://www.dslreports.com/forum/remark,20422329 imrf :
said by skyhook See Profile :

You wont find your answer here.
Just out of curiosity, why won't he find it here? There are people here that may have Vonage and could help him. There could also be people close to him that have the same issue and could rule out a Vonage issue, or the opposite.

But I do agree, to get maximum exposure, to make a thread there too, to see if others are having issues with Vonage in general.]]> http://www.dslreports.com/forum/remark,20422329 Fri, 02 May 2008 16:44:57 EDT Re: VOIP with WOW Internet http://www.dslreports.com/forum/remark,20422157 skyhook : I think you would have better chance of having your question answered if you were to post in the Vonage forum. If you leave out the word Vonage you can post your question in the VOIP Tech Chat forum. There are some very knowledgeable people that frequent those forums and they should be able to help you.

You wont find your answer here.]]> http://www.dslreports.com/forum/remark,20422157 Fri, 02 May 2008 16:07:04 EDT Re: VOIP with WOW Internet http://www.dslreports.com/forum/remark,20420831 JackSparrow : I too am on a Linksys WRT54G (with DD-WRT firmware)]]> http://www.dslreports.com/forum/remark,20420831 Fri, 02 May 2008 11:34:46 EDT Re: VOIP with WOW Internet http://www.dslreports.com/forum/remark,20420165 imrf : I know there are a few people in your neck of the woods that has VoIP with WOW and no issues. But, yes, your issue could be really local to your segment of the area. What service level do you pay for? Have you run a speed test to see if you get the speeds you pay for?

I don't have VoIP, but I use a Linksys WRT-54g.]]> http://www.dslreports.com/forum/remark,20420165 Fri, 02 May 2008 09:09:56 EDT Re: VOIP with WOW Internet http://www.dslreports.com/forum/remark,20419815 doncaruana : The thing is that I'm using the exact same equipment (Linksys RTP300) I used before only now I have problems. It (and it's QoS capabilities) work fine when I'm not on WOW's internet.

I mean, if I can pick this router (and my phone and computer) up and go to a friend's house (not on WOW) and everything works fine, it's not my router.

I wonder if maybe it's just this particular area for WOW. I see you guys are in the northern suburbs, but I noted someone from Westland had similar issues.

Strictly out of curiosity, what routers are you guys using for this?

Thanks,
Don]]> http://www.dslreports.com/forum/remark,20419815 Fri, 02 May 2008 06:15:10 EDT Re: VOIP with WOW Internet http://www.dslreports.com/forum/remark,20419397 JackSparrow : I have absolutely no issues with VoIP (vonage) and heavy downloading. I just set the QoS in the router, having the voip be on the highest priority, so it's always clear. I still have occasional problems if I'm uploading heavily though.]]> http://www.dslreports.com/forum/remark,20419397 Fri, 02 May 2008 00:37:41 EDT Re: VOIP with WOW Internet http://www.dslreports.com/forum/remark,20419225 imrf : If you saturate your downstream bandwidth, no matter what ISP you have you will have VoIP issues because the ACK requests won't be able to be sent back.

There are plenty here that use WOW and various VoIP providers without issues. I suggest you look at your router and make sure you have it's QoS options set right so that there is 128Kbps dedicated to the VoIP box at all times to avoid this issue.]]> http://www.dslreports.com/forum/remark,20419225 Thu, 01 May 2008 23:46:03 EDT VOIP with WOW Internet http://www.dslreports.com/forum/remark,20419085 doncaruana : I had vonage with brighthouse (roadrunner) for 3 years. It worked fantastic. I moved to an area with WOW. My quality of service is completely gone. If I'm downloading, the phone is pretty useless (choppy, etc). The people at WOW have absolutely no clue what QoS is, or DOCSIS or anything. According to them, voip works just fine there (even though a service tech told me it doesn't)

From reading here, it seems that some people who have voip, WOW's own or otherwise have the same issue.

So, my question is this: Is there anyone out there who has WOW as their broadband provider who can successfully use voip during a heavy download? Or is it just a simple fact that their network can't support it, whether you use theirs or someone else's voip?

Thanks,
Don]]> http://www.dslreports.com/forum/remark,20419085 Thu, 01 May 2008 23:19:52 EDT