tmann123
join:2007-10-22
Nepean, ON
| Like Laidback said, if you don't have to call their customer service, they are pretty good.
Check out this forum. I gave some of my speedtest and my experience with Primus.
»Primus DSL, uncapped and unthrottled?
»Primus Latency
I've been both with Rogers & Bell in the last 5 years and I can't say that their customer service is any better. Bell always had my bill wrong and promised to fix it next bill, over & over this happened. Rogers internet was never constant, sometimes slow sometimes fast. I couldn't deal with the inconsistency. Now this was probably because I was in a overpopulated area in Ottawa, but none the less, it what Rogers was offering as a Service to us.
All in all, I had issues when first signed up with Primus, but once those things were fixed, I've had no complaints. I lost service 1 day and called up to complain and they gave me a credit to my account, which I received the very next month! For the price, I'm willing to accept lower quality customer service agents.
Hope this helps. |
