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If You Lie Down With Dogs... »
« SLA's? Should be automatic not an option!  
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nasadude

join:2001-10-05
Rockville, MD
·Comcast

cost?

can you say "ouch, my wallet hurts"?

every broadband service I've seen with an SLA is outrageously expensive. this could end up being simply a niche service used by very few residential customers.

the only market I see is:

- rich people that don't want their internet to go down
- people with home business
- maybe people that telecommute a lot, with the employer picking up some/all of the tab.

I'm guessing this will start at $200 (or more)/mo and get higher from there.

jc100

join:2002-04-10

Can you say this is a waste of money. Seriously, if you live in an area that has this many outages or problems, go to another ISP in the first place. This is only viable if A) you are required to have internet for your home business at which you'd probably have a business line anyway with an SLA. B) Your line sucks and then I'd revert back to another choice. Seems more of a marketing scam than anything. For all the times Ive had internet I think Ive seen only a few major outages and while annoying, they aren't worth that kind of money to fix promptly. If its really a major problem for me on something, I turn to the state attorney general and the BBB. In most cases, I've solved my problems this way pretty efficiently.

Ulmo

join:2005-09-22
San Jose, CA
What if your only choices are Comcast, AT&T, and getting your own links directly like radio/microwave or paying for your own pole-strung or underground cabling to your nearest ISP?

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
2 ISPs per area are generally what is across the Country. Not many areas have 2 cable providers. and other DSL providers are just resellers who depend on AT&T for ATM access and other items.
Forums » AT&T Considering SLAs For Residential DSLIf You Lie Down With Dogs... »
« SLA's? Should be automatic not an option!  


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