hd_harry
join:2007-11-16
Cerritos, CA
| Dial-up Connect Problem with Terminal Software
I'm trying to make a dial-up connection using a terminal application from both Windows 98SE and Linux. This is prompted from not being able to make a dial-up connection from Linux whereas I could this past February, the last time I tried to.
Reviewing a Linux log file, I can see that there has been a change in the prompts that DSL Extreme sends out during the log-in process. The prompt used to say "Username:/login:" after which I would enter my username (without @dslextrem.com). It would then say "Password:" after which I would enter my password, and my connection would be established.
Now the prompt is "Please Sign-on:" after which I enter my username (without @dslextreme.com). It then says "Password:" after which I enter my password. It then replies with "Name, password pair incorrect." This happens both on Linux using minicom and on Windows 98 using a US Robotics terminal program. Note that I can connect to the internet from Windows 98 using the normal dial-up procedure.
I called DSL Extreme tech support. The first person I talked to said that when I'm asked for my username I should enter it as username@dslextreme.com. I tried that on both Linux and Windows, and in both cases, as soon as I pressed the Enter key, it immediately replied with "Name, password pair incorrect," not giving me the opportunity to enter my password.
I called back DSL Extreme tech support and told them that appending @dslextreme.com to my username didn't work, and I was essentially told "tough, we don't support Linux." It seems like if DSL Extreme has made a change to the log-in process, they should be able to explain what has changed. I would appreciate any advice from DSL Extreme as to what I can do to regain the Linux dial-up connectivity that I previously had. |
