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Forums » Tech and Talk » OS and Software » Microsoft help » [XP Pro] XP3 - regsvcs.exe crash on new install
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[Vista] Is it just me? »
« [XP Pro] The right place for downloading SP3 for XP Pro?  
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norwegian
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[XP Pro] XP3 - regsvcs.exe crash on new install

WER3844.zip 100,429 bytes
I've just started a fresh install and on doing all the updates after installing SP3 full I found issues with installing IE7 and Net Framework 1.1.

Tried a fresh download and IE7 installed and NET 1.1 is still not installing although on reboot when my system started found an error log which mentioned RegSvcs.exe had a crash.

Anyone seen this before with the new install. Even some of the file properties are not correct, zip files were not granted correct permissions, but has since corrected, so there seems an issue with this install. I will try a SFC scan shortly but thought I'd upload the dumps here to see if anyone has had this issue and knew of what I'd need to do to rectify it.

There has been nothing other than updates, chipset and video card drivers installed, even sound card is not installed yet and no A/V so you realise how fresh the install is.

Hope you all enjoy the weekend
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


norwegian
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WER5421.zip 100,372 bytes
Installed sound drivers and pure video codec off Nvidia and it has happened again...

Is it worth just starting again and not using SP3?
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


norwegian
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WERdc77.zip 293,281 bytes
I have looked about for a fix, and came up with this link

I have attempted to use the variables value fix, and it seems to have installed but msiexec.exe has crashed as well in the process. Attached the dumps for this as well.

Just a side note though, I do have DEP set to monitor all, and with an AMD processor as well, I'd wager this issue over the language setting issue.

I have attached all the temp logs of it too included in the dump. Is there some other log needing to be added to this link, so it can be sent to Microsoft with all information?
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


norwegian
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featurepack1.zip 13,535,701 byteslastlogs.zip 518,257 bytes
Well it finally went away after an endless loop, DEP needed to shut down common language runtime native and every time it did, there was a crash report. It just didn't stop. It was driving me bananas.

Finally setting to all users as per this link finally fixed it.

Added extra few dumps, logs and pictures as well in hope it is all in one place for reporting, seeing as this is a 3 year old issue.
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


bcastner
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Chevy Chase, MD
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·Verizon Online DSL

reply to norwegian
It sounds as if you have three issues:

1. A permissions issue on the registry
2. A possibly damaged Windows Installer
3. Incomplete .NET Framework installations

For #1, Permission issues, do the steps discussed in this Note: »aumha.net/viewtopic.php?f=46&t=8···k=t&sd=a

Reboot.

For #2, you need to repair the Windows Installer. This is made complicated because the existing instance is likely damaged. See: »xphelpandsupport.mvps.org/how_do···ws_i.htm

Reboot.

For #3, use the NET Framework Cleanup Tool and Remove any installations 1.1 or higher. »blogs.msdn.com/astebner/archive/···355.aspx

Reboot.

Now to do the installations.

IE7
Uninstall.
Uninstalling IE7 (which automatically returns you to IE6)
»www.ie-vista.com/kbase2.html

Read this warning:
IEBLog: IE7 Installation and Anti-Malware Programs
»blogs.msdn.com/ie/archive/2006/1···ons.aspx

Follow to the letter this installation procedure by MS-MVP Sandi Hardemaier: »www.ie-vista.com/known_issues.ht···-install

For NET Frameworks
Download from Microsoft Downloads all Frameworks, and their Service Packs.
Install them in Safe Mode from these direct downloads. Do not use Windows Update for this process.

Then follow MS-MVP's advice to the letter for the reinstallation:
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users



norwegian
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Click for full size
Extra_logs.zip 2,982 bytes  
Thanks for the info, I will look into it. You mentioned permissions issue, see my screenshot, even though hide all folders as per NTFS permissions is checked, the file system is still showing!!

It wasn't till reboot the system accounts were hidden, very weird install this one. I'm almost close to starting again if those links you've supplied don't resolve it, but I believe you are on the right track.

Appreciate the help with this. Worst fresh install of the century.
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband

reply to bcastner
reset.log.log 20,238 bytes
said by bcastner See Profile :

It sounds as if you have three issues:

1. A permissions issue on the registry
2. A possibly damaged Windows Installer
3. Incomplete .NET Framework installations

For #1, Permission issues, do the steps discussed in this Note: »aumha.net/viewtopic.php?f=46&t=8···k=t&sd=a

Reboot.

For #2, you need to repair the Windows Installer. This is made complicated because the existing instance is likely damaged. See: »xphelpandsupport.mvps.org/how_do···ws_i.htm

Reboot.

I have completed the above request to the letter, so far it seems to be getting there. A few notes though so far before completing the rest.

1. Net framework 3.0 in all of this has not been an option for download at windows update (prior to all this, and still is not being offered)

2. The second admin acct created that all the work is being done in can connect out via Opera, but windows updates are giving me a help/support page that I'm offline, go figure.

3. The permissions issue #3 I found this link a little more helpful, and used the file that was downloadable off that link for resetting permissions. I have run the tool and it seemed to have run twice to complete the job. Attached a log of the last output, maybe I should have added a log to the command when it was run to get a complete log?

4. Resetting MSI found a second cmd line after each enter was pressed, not seen that before either.

I'm still thinking I may go back to doing a fresh format and installing SP2 and using auto patcher before getting the extra updates, see how it all goes, but this has made me realise just how limited in knowledge I am, even after near 4 yrs of listening/reading about problems/issues, very humbling

Thanks for the insight and post that brought this about.
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband


edit:
May 3rd, @02:12PM

reply to bcastner
said by bcastner See Profile :

It sounds as if you have three issues:

1. A permissions issue on the registry
2. A possibly damaged Windows Installer
3. Incomplete .NET Framework installations

For #3, use the NET Framework Cleanup Tool and Remove any installations 1.1 or higher. »blogs.msdn.com/astebner/archive/···355.aspx

Reboot.

Now to do the installations.

IE7
Uninstall.
Uninstalling IE7 (which automatically returns you to IE6)
»www.ie-vista.com/kbase2.html

Read this warning:
IEBLog: IE7 Installation and Anti-Malware Programs
»blogs.msdn.com/ie/archive/2006/1···ons.aspx

Follow to the letter this installation procedure by MS-MVP Sandi Hardemaier: »www.ie-vista.com/known_issues.ht···-install

For NET Frameworks
Download from Microsoft Downloads all Frameworks, and their Service Packs.
Install them in Safe Mode from these direct downloads. Do not use Windows Update for this process.

Then follow MS-MVP's advice to the letter for the reinstallation:
1. Uninstalled Net Framework 1.1, 2.0 and rebooted, then ran the cleaner as well, then rebooted. While I was at it I uninstalled AMD dual core optimizer, sound drivers, and turned off all nvidia processes other than the raid driver.

Ran all the installs and it seems to be working okay so far, all I had to do was delete the variables entry as it caused a crash with the new install. Reinstalled just in case.

Have the cleaner logs and fresh install logs of both, still haven't looked at 3.0 yet.

2. There is no way to uninstall IE7, the add/remove console has it listed but no way of removal, only SP1 has it. I think something is still out a little here, and Opera suffered in this too, reinstalled that as well and seems to be working but there were sections of the rules/settings for both browsers that were greyed out before hand.

After reading the links to the Use SubInAcl tool, I am almost at the point where It sounds like it could be run again to double check permissions.

Edit: For the record,

M2N32 SLI deluxe,
Nvidia 590 chipset
4200 AM2 dual core
2X 150GB WD HDD's in RAID0(128KB)including O/S,
2 GB ram
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs:
·Verizon Online DSL

reply to norwegian
While running Subinacl scripts again will not harm anything, neither would it accomplish anything new. The utility works as ordered to set the permissions. The only other resetting available is slightly different -- See:

How to Set Security Settings to Their Defaults in XP
»support.microsoft.com/default.as···S;313222


norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband


edit:
May 3rd, @09:07PM

Thanks for that link. I have reset the security settings according to it, but still find I have one issue, and that is the hiding/unhiding of local and network sevices. It is still taking a reboot to hide them. This I've not come across before this install either, so there is something still not set right.

You wouldn't know of a magical link to fix this as well would you.

Thanks again for the info you supplied, much appreciated.

Edit: Something I had not picked up before but noticed just now looking for a tool to reset the NTFS permissions, no where is there a security tab for any folder in the tree? This is XP pro, not Home, so where would it have gone?

Edit 1: Folder options had "use simple file sharing" checked, and unchecking it gave me the security tab back, but still have the hide/unhide issue with local/network services needing a reboot to hide them.

--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband


edit:
May 3rd, @09:31PM

Click for full size
Click for full size
Click for full size
Permissions are all over the place. My "admin" account and "creator owner" had no permissions to the user at all, nothing was checked, and "everyone" had full permissions.

Also "default user" permissions are greyed out, is this normal too.

Edit: On reboot all seem to have kept the permissions except for "creator owner", it has gone back to no boxes checked at all. There was a link mentioning Calcs...Is it worth trying to use this tool to make sure that the users are set correctly?

--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs:
·Verizon Online DSL

reply to norwegian
"Everyone" is inclusive of Group Administrators, and therefore all Administrators.

Creator/Owner is normally not asserted. Administrators have an ACE to assert Ownership, but Ownership requires assertion. There is nothing unusual about the Permissions settings shown above for Creator/Owner on a Volume.

"Default user" essentially is a placeholder as a security principle for creating new accounts, and there is nothing unusual in your results obtained.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users



norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband


I see, so the permissions there are correct then and now I have access to the security tab too, but what of needing a reboot for hiding the following options :-

1. Do not show hidden files and folders.
2. Hide extensions for known file types.
3. Hide protected operating system files (recommended)

I have tried resetting defaults and SFC verifier (before all this post was attempted), what can I do about needing a reboot? The files once there seem to have the hide options work fine and it is flawless, but once the open or show is applied, nothing other than a reboot will reverse the rules.

Is there a registry key to locate for these rules?
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs:
·Verizon Online DSL

reply to norwegian
All of those items are registry based. The individual item keys are located in these Hives:

HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
HKLM\Software\Micrsoft\Windows\CurrentVersion\Explorer\Advanced
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden

The reboot does not worry me either. In the alternative -- Bring up Task Manager. Kill explorer.exe Use File, New Task (Run), explorer.exe to restore your desktop.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users



norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband


Nothing tried seems to change the hidden file attributes, every user has the issue and being HKLM guess you would expect that.

Guess I will create a restore point/defrag/cleanup and see how things pan out.

Not sure on the update though, even my install of Office 2003 once validated is not showing updates, and SP3 for that says it is an unknown version and shuts the install down.NET framework 3.0 will be downloaded and installed as it is missing off updates still too, just makes you wonder what else is missed that was an option prior to this installer of SP3 coming out.

Once again, thankyou.
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband


edit:
May 5th, @09:26AM

I'm at a stand off, after installing KIS TR, found some vulnerabilities in Office, so I need updates. Is there a way to sort this. It is an ISO, so not sure if that makes a difference. Would burning the files created from the ISO make it work?

Must admit though, I validated before entering the code, and after it hasn't asked for a code. This is Office 2003.
Is it worth trying, or try using my Office XP, which I know updates flawlessly every-time, to see if it is the install of XP or the Office ISO. Not sure why I ended up with an ISO, don't ask, but it has the key, joys of CD's being a scratch-able item.

Vulnerabilities found :-


Not that the locations online are active as yet. Maybe just the properties of these files will help

MSO.DLL - 11.0.5207

MSPUB - 11.0.5207.4

PPTVIEW.EXE - 11.0.5207

Is it worth continuing, because of the update uncertainty?

Edit: Added an extra dection

--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke


norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband

reply to norwegian
I see that it is a known issue for registry permissions. You have to love this line

quote:
You may receive these error messages if permissions for one or more registry keys are restricted in a way that prevents the update of those registry keys.

Some programs change the system access control lists (SACL) in the Registry so that administrator accounts cannot alter them. The service pack installer runs under the user (admin) account and not under the SYSTEM account. Failure to update a registry key causes the Setup program to fail.
Mine was a fresh install!!

Microsoft's link

»support.microsoft.com/kb/949377/en-us

Thanks again bcastner for the help. I have since had to do another format/install due to other issues, but thought it was worth updating this topic with the Microsoft link.
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke
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« [XP Pro] The right place for downloading SP3 for XP Pro?  


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