  JWojo
| [Connectivity] Internet/Voip dropouts & disconnects
Had Comcast install voip service a month ago or so. All was fine... internet/phone all good.
Suddenly on the weekend of 4/25 I started getting random disconnects and outages of varying length. I could go for several hours of uptime then all would go down for a short time then back up.
This continued a little into Monday the 27 then cleared up for the rest of the week till Friday 5/2.
Then this morning,Saturday 5/3, I got a "storm" of disconnects...up and down all morning. Then finally it went down and never came back.
Powercycled the modem and reset the voip modem as well..nothing. Called tech support no outages locally.
My question...Both modems are not receiving data now..what could cause this? Thanks
Jwojo
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  JWojo
| I'm in the Chicago area..... |
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  JahsDisciple Living my life like it's golden Premium join:2007-07-07 Baltimore, MD | reply to JWojo sounds like a signal issue. start with posting some info., »Comcast High Speed Internet FAQ »How To Get Help! |
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  Wik
@comcast.net | reply to JWojo Im in the Portage Park area of Chicago and have noticed the same thing. It started sometime around the 30th and is still happening at random intervals. |
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