shadowfax
Premium
join:2007-01-06
Lexington, KY
 ·Windstream
| reply to redblkjck
Re: Problems DSL after 8PM, Sanford NC
From what I see, the problem is low SNR levels. 99% of which is related to the copper loop. The tech needs to check for "bridge taps", and to ensure the copper loop is "cut dead ahead". Along with having a NID filter installed on youre homerun in the house. One other factor is the amount of 26 gauge cable that feeds youre home, 26 gauge being the thinest gauge of wire adding a lot of resistance to the loop. Also the transmission capability of the loop needs to be ensured, with data transmission being extremely sensitive, as compared to analog voice transmission, the loop has to be clean, no crosses, grounds, shorts, or high resistive trouble. All of which you can do nothing about, other than continue to make trouble reports. For starters, dont call the help desk, makea trouble report on youre phone line, this will get things moving in the right direction. |
