At Embarq, Debra Peterson, the company spokeswoman, e-mailed this statement, saying she would entertain no further questions:

Like other companies, we are evaluating behavioral marketing tools, but we have not decided whether to move forward with them. Our Privacy Policy anticipates and alerts customers to possible future use of these tools, and offers customers the opportunity to simply and quickly opt out. EMBARQ takes its customers’ privacy very seriously and we take every precaution to ensure information about our customers remains secure and anonymous.