rloose
@direcpc.com
| reply to nkynative
Re: [HN7000S] Frequent Downlink "X" marks on Diagnostics page
nkynative-
FYI, my signal strength fluctuates between 70 and 76. At first I though this might be daily heat loading on the antenna mount, but the fluctuations do not seem to correlate to any particular time of day. I have a ground pole mount set in concrete with two braces attached to my house. The antenna is double grounded, both to the phone system ground and to a copper rod pounded into the ground. My cross pole value is currently 68.
I called customer support in India and was told not to worry about the red Xs on the diagnostic page. The lady that I talked to said they were not reliable and really didn't mean anything!
Rich |
|
grohgreg
Dunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY
| Your 70 to 76 is not an unusual swing in RSL. But that load of crap you got from India is just that - crap. The red Xs do in fact point to specific parameters that have exceeded threshold limits. Unfortunately, Hughes doesn't even make a TOKEN attempt to educate customers (or Level I/II support) in what the hell they actually mean.
The ones that have a (N) suffix - you can't do a thing about them. They indicate an issue - usually temporary - at your NOC. The others must be watched and analyzed for patterns. Occasional red Xs can often just be written off. Repeated red Xs for the same thing day after day - bear further investigation (and hopefully interpretation).
//greg//
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HN7000S/74cm/1w/ProPlus - G16/1250H/Germantown - NAT 66.82.187.152/Gateway 66.82.25.10/DNS 66.82.4.12 and 66.82.4.8 - Firefox - AVG+Firewall v7.5 |
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