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Forums » Tech and Talk » OS and Software » Microsoft Help » [Vista] Printer that prints test page--but won't print in IE
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[Vista] Install 64 bit over 32 bit without doing a clean install »
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Bazza

@ntl.com
reply to Jan Janowski
Re: [Vista] Printer that prints test page--but won't print in IE

I have the same printing problem with a HP2575. THe problem occurs with both AVG 7 and AVG 8 so I still think the route of the problem is with HP drivers or IE 7.


BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI

reply to swindmill
said by swindmill See Profile :

Do any of you happen to be using AVG antivirus? I've read reports on other forums that this issue is caused by updating to AVG 8.0 whereas the older 7.X releases didn't have the issue. I'm investingating this now, as a client of mine who upgraded his AVG is now experiencing the problem printing in IE7 to his HP DeskJet 6500.
As a matter of fact, yes, the unit I came across was running AVG 8.0. If I can get access to it I wil uninstall it and see what happens. Thanks for the pointer.

As an aside, I was using AVG 8.0 on my home computer but found it caused Windows Explorer to lockup for long periods of time and caused some programs to take several minutes to load. Upon removal, everything returned to normal, upon reinstall, it all went to heck, uninstall, back to normal.
--
"Don't steal. The government hates competition."


Bazza

@ntl.com

reply to Jan Janowski
Problem solved - AVG is the cause of the printing issues. I have just uninstalled version 8 and am now using a product provided by my ISP which is also free. It a shame as AVG has been a good product.


Jan Janowski

join:2000-06-18
Skokie, IL
·AT&T Midwest


1 edit
reply to Jan Janowski
Vista Home Premium.
I just left AVG V8, switched to AVAST, and what do you know, I can print in IE7 Protected Mode Again!!!

Came here to indicate that, and find the answer waiting here for me!!

Thanks swindmill!!!!
--
Looking for 1939 Indian Motocycle


Wibble

@co.uk

Have exactly the same problem with Vista SP1 and Kaspersky KAV2009.
KAV7 was fine.
The brand new KAV2009 stops printing only from within IE7.
Uninstall it and it all works again.

Obviously these companies have both screwed something up in exactly the same way.


Raf

@telenet.be
reply to Jan Janowski
Zelfde probleem met hp photosmart 3310 all-in-one en eveneens opgelost na het verwijderen van avg 8.0.


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
·Cogeco Cable
·Bell Sympatico

Host:
Microsoft Help
said by Raf :

Zelfde probleem met hp photosmart 3310 all-in-one en eveneens opgelost na het verwijderen van avg 8.0.
Thanks for the follow-up. Here's a translation from Dutch to English of what you said using Babel Fish:

"Same problem with hp photosmart 3310 all-in-one and also solved after removing avg 8.0".
Forums » Tech and Talk » OS and Software » Microsoft Help[Vista] Install 64 bit over 32 bit without doing a clean install »
« Looking for software that does a better job than Userenv.log  
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