Slow Giganews in Fort Wayne - Indiana Area??

Author	All Replies
pentad join:2008-05-04 Fort Wayne, IN	Slow Giganews in Fort Wayne - Indiana Area?? Hello all, I've been a Giganews subscriber for about 4 years now and I have recently started to have very slow downloads with them. Here is my current tracert (my current IP is 68.245.147.196): Tracing route to news.giganews.com [216.196.97.131] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 10.1.1.250 2 8 ms 9 ms 10 ms 73.46.20.1 3 8 ms 9 ms 9 ms ge-1-37-ur01.main.in.indiana.comcast.net [68.86. 186.33] 4 12 ms 10 ms 8 ms te-7-1-ur02.main.in.indiana.comcast.net [68.86.1 84.118] 5 10 ms 8 ms 9 ms te-9-4-ur03.main.in.indiana.comcast.net [68.86.1 84.109] 6 11 ms 13 ms 18 ms po-10-ur04.mishawaka.in.sbend.comcast.net [68.86 .187.129] 7 13 ms 16 ms 13 ms te-3-2-ur03.mishawaka.in.sbend.comcast.net [68.8 7.235.17] 8 18 ms 17 ms 19 ms te-3-1-ar01.chartford.ct.hartford.comcast.net [6 8.86.90.58] 9 21 ms 19 ms 17 ms pos-0-3-0-0-cr01.chicago.il.ibone.comcast.net [6 8.86.90.57] 10 56 ms 53 ms 58 ms pos-0-15-0-0-cr01.newyork.ny.ibone.comcast.net [ 68.86.85.101] 11 52 ms 52 ms 53 ms pos-0-15-0-0-cr01.mclean.va.ibone.comcast.net [6 8.86.85.89] 12 86 ms 244 ms 255 ms 68.86.89.74 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 51 ms 53 ms 51 ms news.giganews.com [216.196.97.131] Trace complete. I have done the following: -Emailed Giganews and they told me to contact Comcast. -Called ComCast and they had no idea what I was talking about. The last tech support person told me to email my question to traceroute@comcast.net -I ran tracert on the Giganews site and it shows a faster connection to their Europe server than the US one! -I have the ComCast 16/2 turbo package here. -I tracert'd a few other NNTP providers and they are all much faster. NewsGuy and NewsDemon were both under 15 hops. -I subscribed to a month of NewsDemon -for testing- and it screams compared to Giganews. Is anyone else with a similar setup having issues like this? Any suggestion to resolve it? Thanks!
pentad join:2008-05-04 Fort Wayne, IN	to forum · permalink · · 2008-05-04 14:49:17 ·
Overtkill join:2005-09-21 Magna, UT	Hi there, I also use GigaNews, from Salt Lake City, Utah. I am not having issues with speed between Comcast and there, but then I have a different route to the Internet. Try again after 10:00PM and see if things are better. I have noticed their DNS response times lately are crap, though I also use Qwest's DNS from time to time, they are actually faster to send a response than Comcast..! (lol) This might be a simple routing issue with Comcrap's network, due to bad weather and such lately, and possibly a lot of people being off today playing on the web. Try it again at an off hour.
Overtkill join:2005-09-21 Magna, UT	to forum · permalink · · 2008-05-04 21:39:00 ·


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