http://www.dslreports.com/forum/r20430370 en Thu, 08 Jan 2009 13:21:23 EDT Thu, 08 Jan 2009 13:21:23 EDT http://www.dslreports.com/forum/remark,20431881 Overtkill : Hi there,

I also use GigaNews, from Salt Lake City, Utah. I am not having issues with speed between Comcast and there, but then I have a different route to the Internet. Try again after 10:00PM and see if things are better.

I have noticed their DNS response times lately are crap, though I also use Qwest's DNS from time to time, they are actually faster to send a response than Comcast..! (lol)

This might be a simple routing issue with Comcrap's network, due to bad weather and such lately, and possibly a lot of people being off today playing on the web. Try it again at an off hour.]]> http://www.dslreports.com/forum/remark,20431881 Sun, 04 May 2008 21:39:00 EDT http://www.dslreports.com/forum/remark,20430370 pentad : Hello all,

I've been a Giganews subscriber for about 4 years now and I have recently started to have very slow downloads with them. Here is my current tracert (my current IP is 68.245.147.196):

Tracing route to news.giganews.com [216.196.97.131]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.1.1.250
2 8 ms 9 ms 10 ms 73.46.20.1
3 8 ms 9 ms 9 ms ge-1-37-ur01.main.in.indiana.comcast.net [68.86.
186.33]
4 12 ms 10 ms 8 ms te-7-1-ur02.main.in.indiana.comcast.net [68.86.1
84.118]
5 10 ms 8 ms 9 ms te-9-4-ur03.main.in.indiana.comcast.net [68.86.1
84.109]
6 11 ms 13 ms 18 ms po-10-ur04.mishawaka.in.sbend.comcast.net [68.86
.187.129]
7 13 ms 16 ms 13 ms te-3-2-ur03.mishawaka.in.sbend.comcast.net [68.8
7.235.17]
8 18 ms 17 ms 19 ms te-3-1-ar01.chartford.ct.hartford.comcast.net [6
8.86.90.58]
9 21 ms 19 ms 17 ms pos-0-3-0-0-cr01.chicago.il.ibone.comcast.net [6
8.86.90.57]
10 56 ms 53 ms 58 ms pos-0-15-0-0-cr01.newyork.ny.ibone.comcast.net [
68.86.85.101]
11 52 ms 52 ms 53 ms pos-0-15-0-0-cr01.mclean.va.ibone.comcast.net [6
8.86.85.89]
12 86 ms 244 ms 255 ms 68.86.89.74
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 51 ms 53 ms 51 ms news.giganews.com [216.196.97.131]

Trace complete.

I have done the following:

-Emailed Giganews and they told me to contact Comcast.
-Called ComCast and they had no idea what I was talking about. The last tech support person told me to email my question to traceroute@comcast.net
-I ran tracert on the Giganews site and it shows a faster connection to their Europe server than the US one!
-I have the ComCast 16/2 turbo package here.
-I tracert'd a few other NNTP providers and they are all much faster. NewsGuy and NewsDemon were both under 15 hops.
-I subscribed to a month of NewsDemon -for testing- and it screams compared to Giganews.

Is anyone else with a similar setup having issues like this? Any suggestion to resolve it?

Thanks!]]> http://www.dslreports.com/forum/remark,20430370 Sun, 04 May 2008 14:49:17 EDT