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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [VoiceStick] anyone having trouble with voicestick?
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[Future Nine] PAP2 settings »
« [Equipment] RTP300  
AuthorAll Replies

jeffnyc

join:2004-06-09
New York, NY

edit:
May 4th, @10:22PM

[VoiceStick] anyone having trouble with voicestick?

my ata is not registering right now.... anyone else having issue?

disregard, was temporary... now registered

BruceN
VP VoiceStick - MyGlobalTalk

join:2006-11-17
Roswell, GA
I have no trouble reports.

Cornhusker

join:2005-10-26
Lincoln, NE
I have been dropped twice in last week, power cycled, it back up.

And I seems got incoming CID now, it use to be just number, but I saw a name last night...

I am using HT286

BruceN
VP VoiceStick - MyGlobalTalk

join:2006-11-17
Roswell, GA
·Comcast

Saw your last name?

Hmmm I wonder if the new provider I am testing is passing it along......

IM me if you get a chance.

BTW, we have had a small boil over problem with the new provider. We are getting call looping and it has flooded the switch. Travis is working on a fix.

Cornhusker

join:2005-10-26
Lincoln, NE
Not MY last name, but the one who call me, not just last name, but full name, but I only saw it once, not sure why this happen.

bigbear74

join:2004-03-29
Stockton, CA
·PHONE POWER
·VoiceStick

reply to jeffnyc
On Saturday had a problem for like half an hour, couldn't make outgoing calls or the i2bridge wouldn't work, but after submitting a ticket was resolved immediately. Good job Bruce and your Team at VoiceStick!

BruceN
VP VoiceStick - MyGlobalTalk

join:2006-11-17
Roswell, GA
Thanks. Yeah it is the looping issues.

We have a fix, just need to get it written into the switch.

vp71inet

join:2005-05-12
Englishtown, NJ

reply to jeffnyc
I am having issues with the i2bridge in making calls to 1-876-960-XXXX (Jamaica W.I.) numbers. Had the issue when I first tried out Voicestick in and around end of March dialing a different number.

To test further I dialed a random UK number and it rang fine. I hung up before someone answered of course. But I have tried three more times between Monday and Tuesday of this week to call the 1-876-960-XXXX number and still nogo. I get no ringing of the called number. I am using my T-Mobile cell number as the i2bridge registered number.

I can direct call this and other Jamaica W.I. numbers ok from my PAP2-NA ATA. Is there an issue with some countries with i2bridge?

voipgrog

join:2008-04-08
Panama City, FL
reply to jeffnyc
I had problems on saturday too. MG3 couldn't register for several hours. Switched to SPA and also couldn't register. It came back that evening but wife was pissed.

vp71inet

join:2005-05-12
Englishtown, NJ

reply to vp71inet
Re: [VoiceStick] Now I can't open a trouble ticket?

Click for full size
Tried to open a trouble ticket today.

Kept getting "failed to send email" message. Anyone else experiencing this?

BruceN
VP VoiceStick - MyGlobalTalk

join:2006-11-17
Roswell, GA
We moved mail server locations. Looks like something did not get updated.

I'll go look

BruceN
VP VoiceStick - MyGlobalTalk

join:2006-11-17
Roswell, GA
reply to jeffnyc
Re: [VoiceStick] anyone having trouble with voicestick?

Thanks! It's fixed!


SpeedDragon

join:2006-08-09
reply to jeffnyc
Not able to call VM for several hours now. 0000 gets busy signal.
--
SpeedDragon

jeffnyc

join:2004-06-09
New York, NY

said by SpeedDragon See Profile :

Not able to call VM for several hours now. 0000 gets busy signal.
Did u try 14040000000 from your VS phone ? I did and it works fine.


montano

join:2001-04-29
Central Cali
reply to jeffnyc
My adapter won't register this morning

bigbear74

join:2004-03-29
Stockton, CA
reply to jeffnyc
^ Guys, for faster help I suggest to Please submit a trouble

ticket on voicestick.com via the contact us link on the top

right side of the page! If that doesn't work, than wait for

BruceN to return.


SpeedDragon

join:2006-08-09
reply to jeffnyc
It is now working since this morning using 0000.
--
SpeedDragon

BruceN
VP VoiceStick - MyGlobalTalk

join:2006-11-17
Roswell, GA
reply to jeffnyc
Had not heard about the VM with softphone issue. It may have been in a DNS move.

bigbear74

join:2004-03-29
Stockton, CA
·PHONE POWER
·VoiceStick

reply to jeffnyc
Hey, Guys

I'm starting to get a little worried about VoiceStick, the

Bridge was down for a while today again! Voicestick Tech

Support fixed the issue tho. I hope the weather in GA doesn't

crash the servers! This was the second time this year the

Bridge was down. I pray, that everything will be ok! I know

things happen it just sucks when it does!

BruceN
VP VoiceStick - MyGlobalTalk

join:2006-11-17
Roswell, GA
Yeah one of the network gurus did a guru thing. We spanked him and returned to service.

You guys only get to see the nice side of me....

Bruce
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[Future Nine] PAP2 settings »
« [Equipment] RTP300  


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