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Beat My Download Speed!!! »
« Qwest Filipino Support is Awesome  
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
·VOIPo

reply to Slow Dsl Guy
Re: Why is my DSL so slow?

Do you have linebacker/databacker or some type of maintenance insurance plan with qwest? If not, it COULD cost you quite a bit if they come over and find the problem is on your end.

Next; was it ever working good? Or, has it always been this bad?

Did you do a SELF install, or did qwest install your dsl?

While it is totally possible for it to be a bad modem or the qwest side of this, I see plenty of reasons by looking at your numbers to believe the problem is on your end.

Assuming BEST case scenario, and assuming you know a lot about this; I need to ask. Have you tried connecting the modem DIRECTLY to the NI, WITHOUT ANY inside phone wires; WITHOUT ANY actual phones. WITHOUT any answering machines, satellite receivers, alarms, or ANYTHING ELSE that uses a phone line. In other words, have you tried ONLY the modem and nothing else in the house connected to the NI?


Slow Dsl Guy

@qwest.net

To answer Christ Corp:
Do you have linebacker/databacker or some type of maintenance insurance plan with qwest?
I dont think i do

Next; was it ever working good? Or, has it always been this bad?
It has been horrible since i got it, i got a total of 900kbs once but that only occurred for about 3 minutes.

Did you do a SELF install, or did qwest install your dsl?
I self installed it.

Have you tried connecting the modem DIRECTLY to the NI?
I don't really know anything about technical details and I don't know what a NI is but the modem is directly plugged into the PC.

Question for ewth8tr:
Are you talking about the DSL phone filter things? I have a filter on my homephone and that is all.

I'm receiving a new modem tomorrow so hopefully that'll make my internet faster.


Slow Dsl Guy

@qwest.net
Well just got my new modem setup and now the uncanceled echo is 2.1db! But my internet is faster.
Forums » US Telco Support » QwestBeat My Download Speed!!! »
« Qwest Filipino Support is Awesome  


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