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Forums » US Telco Support » AT&T » AT&T U-verse » switching to U-verse and retaining pacbell.net emails
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U-verse in San Gabriel Valley? (626 area code) »
« [NEWS] AT&T Offering Dual U-Verse HD Streams In St. Louis  
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travers

join:2006-04-20
San Diego, CA

switching to U-verse and retaining pacbell.net emails

We have two phone lines in our home.
Phone #A is the main house line that only has phone service.
Phone #B is our line that has had DSL service on it since the year 2000ish and when pacbell was still around.

We would like to consolidate some expenditures and discontinue Phone #B completely. Then add U-verse television and high speed Internet access all on Phone #A.

Our main concern is losing two pacbell.net addresses that we have had for the past eight years. Which are on business cards.

Is this possible?

Thanks for reading this.

ILpt4U

join:2006-11-12
Crystal Lake, IL
·AT&T Yahoo

said by travers See Profile :

We have two phone lines in our home.
Phone #A is the main house line that only has phone service.
Phone #B is our line that has had DSL service on it since the year 2000ish and when pacbell was still around.

We would like to consolidate some expenditures and discontinue Phone #B completely. Then add U-verse television and high speed Internet access all on Phone #A.

Our main concern is losing two pacbell.net addresses that we have had for the past eight years. Which are on business cards.

Is this possible?

Thanks for reading this.
Two email addresses, I am not sure. For sure, you can keep at least one. When you do the AT&T U-Verse registration on install day, one of the options is "use existing ID" and IDs from the legacy AT&T/SBC/BellSouth companies are available to choose (att.net, pacbell.net, sbcglobal.net, bellsouth.net, ameritech.net, snet.net, etc etc).

Are the two addresses presently linked to each other on one account? That might help keep both together.

Could always give 800-ATT-2020 a call for more information. It seems like you should be able to do this, but I have never had to try either.

travers

join:2006-04-20
San Diego, CA

Thanks Joe.

That is good to know. One of the emails is what the original DSL was setup with. The second was created under that account. I just looked at it and they consider the second email a sub account. It appears to me they are linked together.

Thanks for the number.

koolkid1563
Premium,MVM
join:2005-11-06
Powell, WY
clubs:
·AT&T U-Verse

I think they should both transfer over just fine. You just need to let the U-verse tech know that you want to use your existing account when they do your RG registration during your install. Since one is a sub-account, it should migrate over along with the main account. I say migrate, but that really isn't the right term since it will still stay an @pacbell.net address.


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
·AT&T CallVantage
·AT&T U-Verse
·Comcast Digital Vo..
·Comcast
·Vonage


edit:
May 6th, @04:20PM

KK is correct it they will both migrate over. Migrate is a correct term since the emails you are migrating from a dsl account over to a u-verse one. The same would be true if you moved and got DSL service at a new location.

The sub accounts are all tied to the master. Registration process is similar to DSL as far as the email accounts.

travers

join:2006-04-20
San Diego, CA
reply to travers
Thank you koolkid1563 and gdm. Seems this is going to be possible and will we will be saving money in the process. Thanks for the responses.
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Forums » US Telco Support » AT&T » AT&T U-verseU-verse in San Gabriel Valley? (626 area code) »
« [NEWS] AT&T Offering Dual U-Verse HD Streams In St. Louis  


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