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[DW7000] Do I HAVE to get the new modem? Or can I keep what I h »
« [DW7000] Hughesnet Replacement with Mobile Broadband  
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slaver

join:2006-07-23
Alma, WV

[HN7000S] Traffic Shaping refer to locked thread 4 - 12

As I suspected the fix wouldnt last. It ran perfectly for 7 days then reared its ugly head again.

May 5th, 08:26PM - 81/42 kbps
May 5th, 08:23PM - 79/57 kbps
May 5th, 08:22PM - 81/32 kbps
May 4th, 10:45PM - 1273/196 kbps
May 4th, 10:43PM - 1252/164 kbps
May 4th, 10:05PM - 1082/194 kbps
May 4th, 09:58PM - 734/185 kbps
May 4th, 06:34PM - 1047/179 kbps
May 4th, 06:32PM - 1056/35 kbps
May 4th, 12:30PM - 896/168 kbps
May 4th, 12:28PM - 864/24 kbps
May 4th, 12:09AM - 1051/157 kbps
May 3rd, 10:42PM - 1266/174 kbps
May 3rd, 10:28PM - 1096/194 kbps
May 3rd, 10:26PM - 938/191 kbps
May 3rd, 02:13AM - 1372/196 kbps
May 2nd, 09:57PM - 1002/192 kbps
May 2nd, 08:39PM - 832/193 kbps
May 1st, 11:31PM - 1244/194 kbps
May 1st, 11:19PM - 1259/156 kbps
May 1st, 09:02PM - 829/153 kbps
April 30th, 10:55PM - 1158/194 kbps
April 30th, 10:19PM - 852/140 kbps
April 30th, 08:35PM - 1059/173 kbps
April 30th, 07:47PM - 1058/167 kbps
April 30th, 01:15PM - 1028/189 kbps
April 30th, 06:16AM - 1188/195 kbps
April 29th, 10:16PM - 1234/187 kbps
April 29th, 09:38PM - 1049/133 kbps
April 29th, 09:04PM - 650/136 kbps
April 29th, 07:54PM - 1161/193 kbps
April 29th, 04:56PM - 1200/166 kbps
April 29th, 03:35PM - 1053/183 kbps
April 29th, 03:26PM - 1180/193 kbps
April 29th, 02:35PM - 643/147 kbps
April 29th, 07:27AM - 1090/186 kbps
April 29th, 12:01AM - 1211/183 kbps
April 28th, 11:55PM - 1258/191 kbps
April 28th, 11:00PM - 1226/173 kbps
April 28th, 09:59PM - 837/187 kbps
April 28th, 08:41PM - 443/142 kbps
April 28th, 07:55PM - 506/107 kbps
April 28th, 06:59PM - 850/154 kbps
April 28th, 04:43PM - 1016/14 kbps
April 28th, 04:41PM - 1033/15 kbps
April 28th, 04:03PM - 18/17 kbps

pro plus plan 74 w 1130


MMS747

@direcpc.com

May 5th, 10:10PM - 673/120 kbps
May 5th, 08:12PM - 682/119 kbps
May 4th, 06:57PM - 691/123 kbps
May 4th, 05:18PM - 706/118 kbps
May 3rd, 11:14PM - 692/123 kbps
May 3rd, 03:09PM - 704/123 kbps
May 2nd, 11:05PM - 682/123 kbps
May 1st, 11:43PM - 678/123 kbps
April 30th, 07:18PM - 675/64 kbps
April 29th, 07:21PM - 656/114 kbps
AApril 28th, 10:27PM - 650/121 kbps
April 23rd, 11:18PM - 78/54 kbps
April 20th, 11:17PM - 80/59 kbps
April 17th, 10:41PM - 76/38 kbps
April 16th, 10:14PM - 82/120 kbps
April 15th, 10:25PM - 69/41 kbps
April 14th, 11:01PM - 80/69 kbps

I'm still good. My experiment continues. Starting April 10th, I avoid the 4-12 zone like the plague, stream video at low to medium quality, and don't used the FAP FREE much. (Hughes Motto: We can sell you up to 1.5Mbps, but for heaven's sake don't use it.)

Home Plan, 117W, 1090MHz, Router Address: 66.82.156.169

slaver

join:2006-07-23
Alma, WV

I dont use fap free time at all, and i use not even 1/2 of plan useage per day, it worked so excellent for 7 days I didnt go on line until 8 this evening so I dont know if it is still the 4 - 12 issus but I shall find out at 12>01 this evening/morning.i

slaver

join:2006-07-23
Alma, WV
reply to MMS747
Isnt it odd they fixed youres the same day as mine?


MMS747

@direcpc.com
They "fixed" a bunch of them on that date (Monday).

slaver

join:2006-07-23
Alma, WV
reply to slaver
OK back on 4-12 cycle for sure check it out

May 6th, 12:01AM - 1210/194 kbps
May 5th, 11:57PM - 78/42 kbps


MMS747

@direcpc.com
That's for sure. What are you going to do?

slaver

join:2006-07-23
Alma, WV
reply to slaver
1 last chance for them to fix then to wildblue, what about you, what would you do?


MMS747

@direcpc.com

You could try my experimental route, or try calling them again. I know that if you present a case carefully, you can sometimes get them to budge. When I was forced to upgrade from DW4000 to HN7000S, they wanted a new commitment to a service contract (what was it, I forget, 2 years?). I told them I had no problem with the $25 shipping, but a big problem with the contract requirement. I mentioned the fact that their literature stated they were still committed to the DW4000 (hinting without overtly stating this might be false advertising). She put me on hold for a moment (to talk to a supervisor?) and when she came back, agreed to send me the new modem for just $25 shipping and no new contract requirement. I tell you this not to toot my own horn but just as an example of a call.

But calling them and having the throttle removed I suspect would only be a temporary fix. It would only get you off the throttle quicker. (I had to wait a couple of weeks for mine to come off automatically). After that, you might have to apply something along the lines of "my experiment" to keep yourself from getting flagged again. This would be tough to do if you can't work around the 4-12 zone.

Mind you, all of this is only my theory of what is happening to trigger the 4-12 throttle. Other factors entirely might be at work here. For all I know my little experiment might flop tomorrow.


MMS747

@direcpc.com

My method might seem a bit like buying a fast car only to keep it in the garage. But at least it's still there when I need it. (Besides, if my little experiment works, it might tell a lot about what's going on.) The people who are hardest hit by all this would be those who are only able to use their connection during the 4-12 peak hours. I hope Hughes takes this into account when they throttle someone.

slaver

join:2006-07-23
Alma, WV
reply to slaver
Without being to bold I am not willing to submit, I've always lived in an area where everything is'nt handy but other than this if one is willing to pay one has always been able to get. I think I will go more "force their hand" avenue 1st.


MMS747

@direcpc.com
I hear you. This is a strange business we're dealing with here. And we thought used car salesmen were bad (just a joke, no letters from used car salesmen please). Good luck with that and keep us posted.

InTheSticks

join:2007-04-09
Lyons, OR

edit:
May 6th, @12:45PM

reply to MMS747
said by MMS747 :

They "fixed" a bunch of them on that date (Monday).
MM - April 23 was when I noticed my speeds going back up too

K1DEU
K1DEU
Premium
join:2007-10-30
Stamford, VT

reply to slaver
My 4-12 PM Traffic shaping was turned off some time ago after spending almost 4 patient hours on the phone to Hughes. They re-booted my modem remotely and there was no transponder or gateway change. Its rough but they needed extra bandwith for their SpaceWay deployment.

Not that I know anything but many of my friends and I do collectively.

My satellite experience started listening to Sputnik around 1957 just on the side of WWV 20 MHz at home in Williamstown, Mass. with my Hallicrafters S-85.

I later experienced and monitored/tested our Secret DSCS satellite in 1966 serving our Military communications between DCS Petagon/California to the Phillippines to Vietnam when serving in a Air Force Comm unit in the PI.

Yes, Geosynchronous 73, John K1DEU in 57 and now
--
HN7000s Small Off |.98 | 2watt | house wall mount| G16 V-TX| 1210 |RSS 94 |Ubuntu 7.10 OS|www.spiritualpeaceproject.com


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY

said by K1DEU See Profile :

Its rough but they needed extra bandwith for their SpaceWay deployment.
did they try to sell you the Brooklyn Bridge during that conversation as well?

//greg//
--
HN7000S/74cm/1w/ProPlus - G16/1250H/Germantown - NAT 66.82.187.152/Gateway 66.82.25.10/DNS 66.82.4.12 and 66.82.4.8 - Firefox - AVG+Firewall v7.5

K1DEU
K1DEU
Premium
join:2007-10-30
Stamford, VT
reply to slaver
Greg; Dunno. ask the chief. I am not a native American!


MMS747

@direcpc.com

reply to K1DEU
K1DEU: I was a year old when Sputnik was launched. Interesting theory about their needing bandwidth for SpaceWay deployment. You do understand, however, that I've got a whole drawer full of theories I've collected in here. If that's what's going on, would it kill Hughes to give us a heads-up email? (They've sent me emails about their email service, which I haven't used since 2003.) The way they act, you'd think Howard was still alive.

You're a very patient man, in your own way. I would rather wait four months than spend four hours on the phone with Hughes. My patience moves in other ways.


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY


edit:
May 7th, @06:28AM

said by MMS747 :

Interesting theory about their needing bandwidth for SpaceWay deployment.
Unfortunately it's a completely unfounded theory. Spaceway III is a Ka-band satellite. They launched it to INCREASE available customer bandwidth, over and above what they now have on their leased KU-bandwidth. And since it involves a completely new Ka-band earth terminal, it should be a given that the back end bandwidth (internet access) increased proportionately as well.

//greg//
--
HN7000S/74cm/1w/ProPlus - G16/1250H/Germantown - NAT 66.82.187.152/Gateway 66.82.25.10/DNS 66.82.4.12 and 66.82.4.8 - Firefox - AVG+Firewall v7.5

slaver

join:2006-07-23
Alma, WV
reply to slaver
Like clock work

Test History for Site ID: '3Fxxxxxx'

--------------------------------------------------------------------------------
May 7th, 12:01AM - 1395/196 kbps
May 6th, 11:56PM - 92/30 kbps

MichaelRS

join:2006-06-10
Half Moon Bay, CA


edit:
May 7th, @01:17AM

reply to slaver
slaver, I did a WB run early last year and ended up with a mess they (WB) were not able to fix. Essentially the same traffic shaping problem we have at HN, without them shaping it, just simply overloaded on the spot I was assigned to. WB at the time used ka-Band in spots. Those spots are equally distributed over the map of North-America, unlike the population, which tends to aggregate in certain areas, called cities.
What had happened, was that the early adopters of WB sat at the perimeter of urbanization in the large population clusters and ended up filling those spots quickly, especially the CA bound spot 21. WB therefore had loaded their best spots with customers, weren't able to penetrate the population-wise void spaces (ie the prairie) and so got stuck while they were trying to bring up another bird. Kind of funny when you think that through. But reality is that they must have been badly hurting not being able to penetrate the market where the market was (ie Calif.) due to limitation through their spot technology while facing to pony up the interest on the debt for their lease and new bird.
So you may want to research which spot they have looking at you and what other dense areas are on the same spot. While Calif was bombed on WB, WY, SD, ND had no problem at all.
Spaceway III is using by the way the same spot technology concept for ka-band. Again, this is not a technical issue, but a reality of how the spots match population and the demand site. So it is more business than technical.
--
HN7000S - Satmex 6 - 1210 - 0.98m / 2W dish - HughesNet ProPlus
Forums » Satellite Connectivity » HughesNet Satellite[DW7000] Do I HAVE to get the new modem? Or can I keep what I h »
« [DW7000] Hughesnet Replacement with Mobile Broadband  
page: 1 · 2 · 3 · 4 · 5 · 6 · 7

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