http://www.dslreports.com/forum/r20437724 en Sat, 11 Oct 2008 13:50:47 EDT Sat, 11 Oct 2008 13:50:47 EDT http://www.dslreports.com/forum/remark,20492285 anon : I think this is related to post:
»Connection problems (mostly) at night in Round Rock, TX.

basically same kind of issues.. nothing wrong with your cable modem is just suddenlinks network. Im looking to switch.

Alex.]]> http://www.dslreports.com/forum/remark,20492285 Fri, 16 May 2008 10:35:49 EDT http://www.dslreports.com/forum/remark,20489301 anon : Also I forgot to post.. The "lead tech" told me there is a
"line down" in my area and two other people have quit sudden link in the last week and they have no idea what line it is. If I want to quit like the two other people did and change service I can also.. He told me he is not sure when it will be fixed and good luck. Also another tech before the "lead tech" came out to my house put my office on its own "amp" he called it.. The feed coming to my office has nothing to do with the TV's now in the house he said.]]> http://www.dslreports.com/forum/remark,20489301 Thu, 15 May 2008 19:14:54 EDT http://www.dslreports.com/forum/remark,20489286 anon : Well... Well.....

I have the same issue this is also my 2nd modem and mine is doing the same thing!! I am in Muskogee Oklahoma and it has been doing this for well over 2 months!!!!!!!! Sudden link will do nothing.. I have had 3 techs out here along with the so called "lead" tech that did not know anything... I am using a Motorola SB5101 (not the same as my old modem that was doing the same thing) my level's are fine and my download and upload is fine WHEN the Internet works... Mine starts around 4:30 PM to whenever it wants to stop.. The people over the phone tell me its a power issue.... I have to hang up most of the time and just call back to get someone to listen to what I'm saying and not always say it a power issue.

Also another thing I have noticed is my hops have changed... i use to get a 30 ping in Dallas and now I'm getting 80 to 100 but in a chi server I am getting around 40 and about 65 to newyork..]]> http://www.dslreports.com/forum/remark,20489286 Thu, 15 May 2008 19:11:25 EDT http://www.dslreports.com/forum/remark,20473350 Araiden : I agree it is something that a tech needs to check out. I'd be interested to know what the tech finds if you decide to have one come take a look. Make sure and update and let us know :)]]> http://www.dslreports.com/forum/remark,20473350 Tue, 13 May 2008 00:19:00 EDT http://www.dslreports.com/forum/remark,20468450 daveinpoway : More significant than the specific upstream power level is the fact that it was 51 dBmv at one point, and 32 dBmv at another time. If it is varying that much, something is very wrong (bad splitter, defective cable, etc.). Hard to say just what the problem is from a distance. Probably best to get a tech out there. ]]> http://www.dslreports.com/forum/remark,20468450 Mon, 12 May 2008 05:53:56 EDT http://www.dslreports.com/forum/remark,20467289 Araiden : The 51 looks ok, but the 32 up is not good. generally want to be above 35 on your upstream. ]]> http://www.dslreports.com/forum/remark,20467289 Sun, 11 May 2008 21:47:19 EDT http://www.dslreports.com/forum/remark,20465287 bullet087 : Currently its:

Downstream Receive Power Level : 0.5 dBmV

Upstream transmit Power Level : 51.0 dBmV

Last night, it was -2 down and 32 up]]> http://www.dslreports.com/forum/remark,20465287 Sun, 11 May 2008 12:40:41 EDT http://www.dslreports.com/forum/remark,20463508 Araiden : Hi bullet,

What kind of signal levels do you have at your modem? And how many outlets do you have?]]> http://www.dslreports.com/forum/remark,20463508 Sat, 10 May 2008 23:01:46 EDT http://www.dslreports.com/forum/remark,20463073 bullet087 : I kinda am having the same problems here (the Ready light is solid, then it blinks slowly for 1-2 minutes, the blinks quickly for 20 seconds, then solid again), but it doesn't happen as much at night, happens a lot during the day.

Phammond, where are you located?]]> http://www.dslreports.com/forum/remark,20463073 Sat, 10 May 2008 20:59:58 EDT http://www.dslreports.com/forum/remark,20460261 Araiden : Their might be a problem with the lines at your house, or it could even be a plant issue. To know for sure I think some troubleshooting would need to be done on the lines. I don't believe I have asked, how many outlets do you have?]]> http://www.dslreports.com/forum/remark,20460261 Sat, 10 May 2008 02:42:30 EDT http://www.dslreports.com/forum/remark,20454603 anon : Here is a small part of my cable modem event log, if it's any help to anyone.

Thu May 08 20:48:09 2008 Thu May 08 20:48:09 2008 1 Error (4) 69020600 Improper Configuration File CVC Format
Thu May 08 20:48:09 2008 Thu May 08 20:48:09 2008 4 Notice (6) 73040100 TLV-11 - unrecognized OID
Thu May 08 20:48:08 2008 Thu May 08 20:48:08 2008 5 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 1 Critical (3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 2 Critical (3) 82000200 No Ranging Response received - T3 time-out
Thu May 08 20:46:32 2008 Thu May 08 20:46:32 2008 1 Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...
Thu May 08 20:45:59 2008 Thu May 08 20:45:59 2008 18 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Thu May 08 07:59:01 2008 Thu May 08 07:59:01 2008 12 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 1 Critical (3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 2 Critical (3) 82000200 No Ranging Response received - T3 time-out

I just lose connection, and the modem lights go as if the modem is resetting itself. Within 2 mins I'm back online.]]> http://www.dslreports.com/forum/remark,20454603 Thu, 08 May 2008 23:39:22 EDT http://www.dslreports.com/forum/remark,20454535 anon : No dice. I tried everything I could possibly try on my end. Still get the random D/Cs.]]> http://www.dslreports.com/forum/remark,20454535 Thu, 08 May 2008 23:22:22 EDT http://www.dslreports.com/forum/remark,20449754 Araiden : Let me know how things work out for you. Hopefully you won't have anymore issues.]]> http://www.dslreports.com/forum/remark,20449754 Thu, 08 May 2008 02:18:15 EDT http://www.dslreports.com/forum/remark,20444234 anon : Yeap. Using the power cord that came with the modem. Yeah, my router is a Netgear WGT624v4. Ports are okay right now, now idea why it was messing up that day.

I disconnected once since I had my new modem. I hard reset my router to see if that is what's causing the problems. I'll have to see how long it lasts till I D/C.

Thanks for the help so far.

Techs RARELY seem to help, unfortunately. ]]> http://www.dslreports.com/forum/remark,20444234 Wed, 07 May 2008 07:53:24 EDT http://www.dslreports.com/forum/remark,20443384 Araiden : If the problems continue it sounds like it might be time to have a tech come out to your house. ]]> http://www.dslreports.com/forum/remark,20443384 Wed, 07 May 2008 00:28:19 EDT http://www.dslreports.com/forum/remark,20443353 Araiden : Are you using the power cord that came with the new modem? i know it sounds silly but that can actually cause problems. When you were talking about port forwarding I assume you were talking about your router? ]]> http://www.dslreports.com/forum/remark,20443353 Wed, 07 May 2008 00:19:10 EDT http://www.dslreports.com/forum/remark,20443223 anon : Downstream is -3.8 dbmv Upstream is 45 dmv.

I am using a new modem right now, and it did not solve my random D/Cs. It happened 3 hours after I got it.

really have no idea, now...]]> http://www.dslreports.com/forum/remark,20443223 Tue, 06 May 2008 23:51:33 EDT http://www.dslreports.com/forum/remark,20442435 Araiden : log into 192.168.100.1 on your web browser. look at your downstream and upstream levels. downstream should be better than -7 upstream should be 38 - 52 ( roughly )]]> http://www.dslreports.com/forum/remark,20442435 Tue, 06 May 2008 21:03:38 EDT http://www.dslreports.com/forum/remark,20438363 anon : unplugging everything, and plugging back in fixed the port issue. I still get the modem D/Cs and the sync light remains solid during this time. It takes about 1-2mins for my modem to reconnect itself.]]> http://www.dslreports.com/forum/remark,20438363 Tue, 06 May 2008 05:40:36 EDT http://www.dslreports.com/forum/remark,20438352 anon : Another thing I'm noticing happen is, all of the ports I have forwarded suddenly stopped working. So it was my cable modem D/Cing at random times. Now, today my my forwarded ports are not responding to my programs.

very odd. ]]> http://www.dslreports.com/forum/remark,20438352 Tue, 06 May 2008 05:24:44 EDT http://www.dslreports.com/forum/remark,20438304 anon : Hmm. I'm not sure about the sync light. I'm going to have to check it when it cuts off again. What if it remains solid? ]]> http://www.dslreports.com/forum/remark,20438304 Tue, 06 May 2008 04:15:09 EDT http://www.dslreports.com/forum/remark,20437756 Araiden : What about the sync light? Anything going on with that or just the ready light? It is possible that your modem is dying it does happen. But you can also lose synch and ready if your signal to the modem is bad. ]]> http://www.dslreports.com/forum/remark,20437756 Tue, 06 May 2008 00:10:16 EDT http://www.dslreports.com/forum/remark,20437724 anon : for the last week, my (Ambit) cable modem issued to me by Suddenlink has been disconnecting. Basically the 'ready' light goes to blinking and I lose connection for 1-2 minutes. I do NOT have to reset, or unplug anything. The modem simply picks up connection again by itself, and the ready light become solid.

This happens at totally random intervals. It's been going on for a week. I called Suddenlink tech support to ask about this. The tech simply told me "this is what cable modems do when they are about to die." I just wanted to verify if anyone knows or had a similar problem to this before I go trade this modem in.

Thanks]]> http://www.dslreports.com/forum/remark,20437724 Tue, 06 May 2008 00:02:21 EDT