Araiden
join:2008-04-12 | reply to Phammond
Re: Cable modem dying?
What about the sync light? Anything going on with that or just the ready light? It is possible that your modem is dying it does happen. But you can also lose synch and ready if your signal to the modem is bad. |
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Phammond
@suddenlink.net | Hmm. I'm not sure about the sync light. I'm going to have to check it when it cuts off again. What if it remains solid? |
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Phammond
@suddenlink.net | Another thing I'm noticing happen is, all of the ports I have forwarded suddenly stopped working. So it was my cable modem D/Cing at random times. Now, today my my forwarded ports are not responding to my programs.
very odd. |
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Phammond
@suddenlink.net | unplugging everything, and plugging back in fixed the port issue. I still get the modem D/Cs and the sync light remains solid during this time. It takes about 1-2mins for my modem to reconnect itself. |
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Araiden
join:2008-04-12 | log into 192.168.100.1 on your web browser. look at your downstream and upstream levels. downstream should be better than -7 upstream should be 38 - 52 ( roughly ) |
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Phammond
@suddenlink.net | Downstream is -3.8 dbmv Upstream is 45 dmv.
I am using a new modem right now, and it did not solve my random D/Cs. It happened 3 hours after I got it.
really have no idea, now... |
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Araiden
join:2008-04-12 | Are you using the power cord that came with the new modem? i know it sounds silly but that can actually cause problems. When you were talking about port forwarding I assume you were talking about your router? |
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Araiden
join:2008-04-12 | If the problems continue it sounds like it might be time to have a tech come out to your house. |
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Phammond
@suddenlink.net
| reply to Araiden
Yeap. Using the power cord that came with the modem. Yeah, my router is a Netgear WGT624v4. Ports are okay right now, now idea why it was messing up that day.
I disconnected once since I had my new modem. I hard reset my router to see if that is what's causing the problems. I'll have to see how long it lasts till I D/C.
Thanks for the help so far.
Techs RARELY seem to help, unfortunately. |
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Araiden
join:2008-04-12 | Let me know how things work out for you. Hopefully you won't have anymore issues. |
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Phammond
@suddenlink.net | No dice. I tried everything I could possibly try on my end. Still get the random D/Cs. |
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Phammond
@suddenlink.net
| reply to Araiden
Here is a small part of my cable modem event log, if it's any help to anyone.
Thu May 08 20:48:09 2008 Thu May 08 20:48:09 2008 1 Error (4) 69020600 Improper Configuration File CVC Format
Thu May 08 20:48:09 2008 Thu May 08 20:48:09 2008 4 Notice (6) 73040100 TLV-11 - unrecognized OID
Thu May 08 20:48:08 2008 Thu May 08 20:48:08 2008 5 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 1 Critical (3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 2 Critical (3) 82000200 No Ranging Response received - T3 time-out
Thu May 08 20:46:32 2008 Thu May 08 20:46:32 2008 1 Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...
Thu May 08 20:45:59 2008 Thu May 08 20:45:59 2008 18 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Thu May 08 07:59:01 2008 Thu May 08 07:59:01 2008 12 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 1 Critical (3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 2 Critical (3) 82000200 No Ranging Response received - T3 time-out
I just lose connection, and the modem lights go as if the modem is resetting itself. Within 2 mins I'm back online. |
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Araiden
join:2008-04-12 | Their might be a problem with the lines at your house, or it could even be a plant issue. To know for sure I think some troubleshooting would need to be done on the lines. I don't believe I have asked, how many outlets do you have? |
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